Overview

Description: Responsible for the overall presentation, cleanliness and functionality of the stage and equipment, as well as oversee talent and entertainment elements.
Duties: •Ensures that all equipment is properly set up, shut down and stored
•Oversees talent and entertainment elements during programmed and special events
•Supervises entertainers to ensure compliance with the Entertainment rules and guidelines
•Serves as on-site operator of theatrical elements, including lighting and sound
•Ensures that backstage area is properly set-up for the entertainers with water, towels, promotional t-shirts/giveaways, etc…
•Oversees cleanliness and safety of staging, dressing room, office and other areas touched by the Entertainment team and talent
•Coordinates stage change requirements provided by Entertainment Manager
•Implements monthly stage clean-ups for the department
•Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program /event.
•Works with Human Resources, Engineering and Risk Management to ensure compliance with local, state and federal regulations and/or requirements.
•Gains understanding of the hotel’s primary target customer and service expectations, serves the customer by understanding their business, business issues and concerns to offer better business solutions both prior to, and during the program/event.
•Supports the operational aspects of the business booked.
•Maintains and ensures compliance of all policies and procedure.
Qualifications: High School diploma and 3 years of related experience