Overview

We’re looking for a Product Planning Specialist to join our EMEA team based in London. Applicants must be confident behind the decks and in the studio, and passionate about dance music culture. Working closely with our European, US and Japan teams, you’ll help guide the latest innovations in DJ equipment and software to a discerning global market.

YOUR ROLE
TESTING: conducting rigorous tests on products in development, liaising with DJs to collect feedback, and reporting back to our engineers.
MARKET RESEARCH: conducting surveys and visiting clubs, DJs and approved dealers to understand the industry’s needs; feeding back to inform the product planning schedule.
MANAGING ONLINE USER FORUMS: providing support and developing an in-depth knowledge of how DJs are using our products – including BETA projects.
PROVIDING TECHNICAL SUPPORT: resolving issues and answering questions from internal teams, distributors, clubs and DJs.
TRAINING: leading new product training to internal teams and dealers to help grow demand. Creating internal training material to support marketing and public relations activity.
TRAVEL AND LIAISON: planning and attending meetings globally, as well we visiting venues across Europe.

YOUR PROFILE
Knowledgeable and passionate about DJ technology, production and dance music.
Hold a degree/other qualification in music, technology or media (ideal but not essential).
Good presenting and networking skills.
Willing to travel globally and work outside of normal office hours.
WordPress and Zendesk skills would be a bonus.

YOUR APPLICATION
Think you’ve got what it takes? Get in touch with your CV and a covering letter detailing your earliest possible start date and your interests and passion for the industry.