Overview
Take and serve guest beverage orders, total charges and accept payments. Respond to guest requests for amenities. Provide friendly, quick professional service to guest and co-workers.
Keep service wells wipe down, clean and free of debris and clutter.
Remain visible by standing in assigned station with an approachable look and stance at all times.
Follows policies and procedures.
Take and serve drink orders to guest within the following guidelines: beverage service every 15 minutes. Less than 2 cigarette butts per ashtray, beverages served within minutes of when an order has been taken and keep an immaculate station by picking up all glassware through the station in a timely manner.
Accept payment for orders and provide accurate change.
Notify supervisor if a guest appears intoxicated.
Respond to guest requests for assistance or information on Horseshoe operations.
Follow safety rules.
Prepare service wells for the following shift by completing open and closing duties.
Other duties as assigned.
About Caesars Entertainment
Caesars Entertainment Corporation owns or manages through various subsidiaries more than 50 casinos in the United States and internationally, primarily under the Caesars, Harrah's and Horseshoe brand names. We provide great customer service in exciting and entertaining environments, with the goal of becoming the overwhelming first choice for casino entertainment.
Our people concentrate on building loyalty and value for our customers, employees, business partners and communities by making us the most service-oriented, geographically diversified company in gaming.
