The Model Marketing Cocktail Server markets the nightclub, restaurant, nightclub, lounge, and pool
and services offered to a targeted customer base and follows all specific marketing requirements and
guidelines. Focuses on the development of a personal clientele list. Performs in a public relations
capacity when promoting AMG. Responsible for beverage service of all tables and seating areas in a
high volume restaurant, bar, nightclub, lounge or pool. Assists the department head with the
training/mentoring of new employees as requested. Maintains all assigned wardrobe/costumes in
accordance with established standards and uniform guidelines. Requests identification from customers
when legal age is questioned and works in an efficient and professional manner while maintaining a
positive attitude and delivering superior guest service at all times. Performs other duties as requested.
– Provide a friendly, personal, and a willingness to interact
– Provide professional guest services
– Commits self to the below listed AMG values, and acknowledges dedication to providing
excellent guest service for our Guests and our internal team, at all times
– Proudly delivers a quality customer experience in a fun and friendly atmosphere
– Ability to work safely and prevent personal injury
– Commitment to the safety of fellow co-workers and our guests, and the ability to demonstrate
that commitment through daily actions
– Informs Supervisor of any irregularities, guest complaints or other disputes, which cannot be
readily resolved
– Greet all guests promptly, with a friendly and upbeat attitude
– Provide customers with information and directions
– Respond to guest inquiries and requests in a courteous and polite manner
– Anticipate guest needs
– Adhere to all AMG Standard Operating Procedures
– Maintain all AMG Sequence of Service Standards
– Provide information to guests regarding our venues, menus and pricing
– Recognize and cultivate regular guests and repeat business
– Maintain line of sight/atmosphere control by circulating through your work area throughout
– Respond to guest concerns/complaints regarding service or beverages and correct errors or
resolve complaints with a positive attitude
– Ability to communicate in English with guests and co-workers
– Report any incidents of theft, vandalism, or violations

About Hakkasan Group

Hakkasan Group is a worldwide entertainment, dining, nightlife, and hospitality company with establishments currently located across the United States, Europe, Middle East, and Asia. Its namesake is taken from its Michelin-star restaurant that set the high-level standard for the group’s collection of diverse brands. Its ‘brand-first’ philosophy builds dining, nightlife, day life, and soon-to-be hotel concepts into world-class lifestyle hospitality brands, all with a focus on service, design, innovation and the experience.

Its restaurant portfolio includes the flagship Hakkasan Restaurant with 12 locations worldwide, including Yauatcha, HKK, Sake no Hana, Herringbone, Searsucker, and Social House. Under the nightlife/daylife umbrella of brands are Hakkasan Nightclub, Wet Republic, Stingaree, HQ Nightclub, HQ Beach Club, Bootsy Bellows, Hooray Henry’s, THE NICE GUY and SHOREbar. In 2014, Hakkasan Group and MGM Resorts International announced the formation of a joint venture hotel management company named MGM Hakkasan Hospitality with a series of hotel and resort projects already under development including MGM projects in the Americas, the Middle East, and Asia along with Hakkasan projects in Abu Dhabi and Dubai. Hakkasan Group is owned by Tasameem Real Estate LLC, an Abu Dhabi-based investment company.