At Spotify, we know that learning directly from our users is the best way to build a great product. The user research team is accountable for defining, planning and conducting user research and delivering insights back to the product, design and marketing organizations. Ultimately, your work facilitates key decision-making to help Spotify create a great consumer experience.

This is a new role for Spotify. Working with the Director of User Research, you will actively participate in establishing and innovating user research practice, integrating it into the product development process, and communicating insights with the rest of the company.

5+ years experience in a research role at a consumer-focused company

Degree in HCI, Psychology, Human Computer Interaction, Social Science or a related field

Experience and expertise in qualitative research methods including planning, reporting and fieldwork methods (interviews and observation).

Experience of user research across multiple platforms

Familiarity with quantitative research methods, an understanding of metrics and A/B testing, and willingness to integrate quantitative data with qualitative user research.

Exceptional communication skills; storytelling; ability to speak fluently to business people, partners and engineers (in English)

About Spotify

With Spotify, it’s easy to find the right music for every moment – on your phone, your computer, your tablet and more.

There are millions of tracks on Spotify. So whether you’re working out, partying or relaxing, the right music is always at your fingertips. Choose what you want to listen to, or let Spotify surprise you.

You can also browse through the music collections of friends, artists and celebrities, or create a radio station and just sit back.

Soundtrack your life with Spotify. Subscribe or listen for free.