Description

ASHLEY D. HALLETT
San Francisco
ashleyhallett9@gmail.com
(661) 302-2888
OBJECTIVE: My objective is to apply the knowledge that I have accumulated
from the vast knowledge and training offered through my
education and work experience to achieve advanced skills
regarding new technologies applied in our industry.
EXPERIENCE: Sony PlayStation Vue. Operations Specialist. June 2019-Present.
• Troubleshoot and escalate any client/application/streaming
issues to partners, engineering and operations teams
• Validate build releases, pre-production/launch day
channels, subscription SKUs, vouchers
• Schedule and plan for monitoring sessions of DAI ads
• Manage and point-of-contact to investigate tickets opened
by customer support team
• Liaise with providers regarding the timely delivery of key
airings to ensure it is made available as-needed
• Internal point-of-contact for current production/operation
information with the ability to quickly source, reference,
and disseminate information across all internal systems
• Daily ticketing inquiry process with ServiceNow
Disney Streaming Services. Media Operations Assistant, October
2017-June 2019.
• Maintain quality control over every step of the streaming
process while employing my interpersonal communication
skills and dedication to detail to ensure quality management
• Constant troubleshooting on application and good
judgment in a fast-paced, high-pressure environment
• Adaptintg to learn new validation processes on the fly
• Solving client and customer based issues on the variety of
streaming services that we managed, namely PlayStation
Vue, Hulu, Fox Sports Go, and ESPN+
San Francisco State University. Lecturer. August 2014-June 2019.
• Focused on audio production courses, both beginner and
advanced in the Broadcast and Electronic Communication
Arts department
• Instructing students on production procedures and projects
that utilize control consoles, microphones, live recording,
sound design, mixing, and mastering
• Included use of Pro Tools, Nuendo, and Neve recording
consoles
• Also instructed major’s core English course, which satisfies
the University Graduation Writing Assessment
Requirement
City College of San Francisco. Lecturer. January 2017-May 2017.
• Instructed audio production labs
• Provided students with assignments that built on lecture
material
• Included use of Pro Tools and various microphones
KFOG FM. Programming Intern. August 2013 – December 2013.
• Assisted in creating the stations’ sound and image
• Accountable for adding, editing, and logging new music for
the station by specific deadlines
•
CBS 99.7 Now. Assistant Producer with DJ live. January 2013 –
May 2013.
• High paced role, that focused on helping the On-Air DJ
with creating that day’s show,
• Worked closely with the Audio Production Department and
Promotions team
UPS Store. Packer and Shipper. March 2010 -January 2011.
• Trustworthy, responsible for closing and depositing cash
receipts
Stockdale Country Club. Tennis Instructor. May 2008 – August
2009.
• Tennis instructor, occasionally provided child care
Generations Model & Talent Agency. Fit Model.
• Worked with Levi Strauss & Co., Old Navy, Gap Inc.,
Espirit and Rainbeau.
EDUCATION: San Francisco State University. 1600 Holloway Avenue
San Francisco, CA 94132. (415) 338-7159. M.A. in Broadcast and
Electronic Communications with an emphasis in audio
production/sound design. August 2014 – May 2016. GPA 3.85
San Francisco State University. 1600 Holloway Avenue
San Francisco, CA 94132. (415) 338-7159. B.A. in Broadcast and
Electronic Communications with an emphasis in audio
production/sound design. January 2012 – May 2014. GPA 3.75
SPECIAL SKILLS: I have advanced knowledge of signal flow, in regards to both audio
and other pipelines. Proficient in Pro Tools, Microsoft Office,
WordPress, ServiceNow and a variety of recording consoles and
other audio equipment. I am a self-motivated, team player with
strong communication skills, both social and written.
HOBBIES: Snowboarding, video games, music festivals, baking, reading,
computers, tennis, guitar, music, meeting new people, films,
photography, hiking and traveling.
REFERENCES: Available upon request.