Description

JULIO A RIOS

Miami, Florida

561-475-8400

juliodiesel@outlook.com

 

CUSTOMER SERVICE REPRESENTATIVE with 5+ years’ experience in diverse work environments such as Retail, Automotive, and Charitable. SELF STARTER, RELIABLE, FLEXIBLE.

 

SKILLS & STRENGTHS

Word/Excel/Power Point

Exceptionally Organized

Inventory Management

Complaint Resolution

Schedule Flexibility

Cash Handling/POS

Company Policies

Vehicle Shuttling

Stocking Shelves

English/Spanish

Retail Sales

Pallet Jacks

 

EMPLOYMENT HISTORY

 

Customer Service and Sales

•       Increased number of clientele by providing prompt, courteous, personalized service

•       Assisted discontented customers by offering options while also maintaining store policy

•       Consistently met or exceeded sales goals; built strong customer base

•       Assisted customers providing great customer service; prices, services

 

Cash Handling

•       Maintained an accurate, consistently balanced, cash drawer

•       Handled large sums of money; $5,000-$10,000

•       Priced merchandise for retail stores

•       Collected cash from one location; transported cash to another location

 

Clerical

•       Selected by Manager to train all new employees

•       Generated sales reports; surpassed sales goals

•       Processed work orders, verified accuracy

•       Assisted with inventory control

 

EMPLOYMENT HISTORY

 

Inventory Specialist, ENTERPRISE HOLDINGS, West Palm Beach, FL                  2016 – 2017

Porter, NAPLETON IMPORTS, West Palm Beach, FL                                             2016 – 2016

Return Agent, ENTERPRISE HOLDINGS, West Palm Beach, FL                             2015 – 2016

Retail Associate, ROSS STORES, Royal Palm Beach, FL                                      2015 – 2015

Sales Associate, GOODWILL INDUSTRIES, Greenacres, FL                                  2014 – 2015

Sales Associate, MURPHY USA, Royal Palm Beach, FL                                         2011 – 2011

 

EDUCATION

Associate Degree-Liberal Arts, Palm Beach State College, Lake Worth, FL                2011 – 2013