Description

Objective
Gain experience in field of study while building a career path for future employment in field of communication. Goal is to build connections for future references and build a career

Experience
Vector Marketing                                                                                        June 2011 – August 2011
n  Sales Associate

n  Job was to engage in interactive conversation with customer to sell product

n  Later switched to office receptionist. Job was to answer phone calls, set up appointments with customers and employees, and send out recruitment letters.

Legoland California                                                                                 March 2012 – August 2013
n  Attractions Associate

n  Operate and control rides while also providing quality guest and customer service

n  Besides operating rides, other jobs included cleaning the park and offering answers and information to guests

May 2014 – August 2015

Forever 21

§  Sales Associate

§  Give great customer service to all guests

§  Create bonds with customer to create returning guests

§  Maintenance skill

§  Operates on a quick and high paced environment

 

Neighborhood Healthcare                                                          August 2015 – October 2015

§  Procurement and Contracts Assistant

§  Order supplies for company

§  Review contracts and add them to computer

§  Knowledgeable with computers

§  Great communication and relationship building skills

§  Organizational and Planning skills

Quality Chevrolet Escondido                                                    October 2015 – October 2016

§  BDC Representative

§  Create appointments for potential clients with sales associates

§  Answer any questions customers might have

§  Send emails and make phone calls

§  Work with computer

December 2016 – Present

Legoland California Hotel

§  Hostess at Legoland Hotel Restaurant

§  Greet guest and lead them to their table

§  Be knowledgeable of park and operating hours

§  Self-efficient and studious

§  Guest and customer service

 

Legoland California Hotel OJT

·      On the Job Trainer

·      Responsible for training new hires in hotel operations

·      On Call lead

·      Duties include checking in and out hostess and bussers, customer service, leadership duties

 

Education
Escondido High School                                                                              August 2005 – May 2009
Vice President and co-founder of International club (2009), Honor Society, 3.8 GPA

Palomar College                                                                                        January 2010 – May 2015
Volunteer for Japanese class
Cal State San Marcos                                                                    August 2015 – December 2017
§  Graduating class of Fall 2017

§  Communication major

§  3.0

Skills
Computer skills (Microsoft word, Microsoft excel, Microsoft PowerPoint), Communications and human relations, customer and guest service, Operating systems, teaching

Availability

Sunday – Fully Available

Monday – Fully Available

Tuesday – Fully Available

Wednesday – Fully Available

Thursday – Fully Available

Friday – Fully Available

Saturday – Fully Available

 

References

 

Mike Spencer

Former employer, 2 years

Forever 21, Team Lead

760-735-8134

 

Donna Alesandra

Former Employer, 1 year

Quality Chevrolet Escondido, BDC Production Coordinator

760-745-7221

 

Kim Wilson

Former Employer, 2 years

Legoland California, Area Lead

760-685-8087

 

Guillermo Escamilla

Current Employer, 1 year

Legoland California, Hotel Restaurant Supervisor

760-444-5623