Description

Nadine Pasterczyk
130 Greenwood Terrace
Chicopee, MA 01022
(413) 885-2640
nadine53@charter.net

 

Education

Westfield State University
Bachelor of Science in Marketing: May 2014
Minor: Commercial Recreation and Tourism

Overall GPA: 3.6

 

Employment

Enterprise Car Sales, East Hartford, CT                                                                                                       May 2015 – Present

Account Executive

Generate leads and referrals by building and maintaining relationships with daily rental offices
Market to credit unions in the area to ensure long lasting, mutually beneficial relationships
Use proper delivery and follow-up techniques in order to ensure complete satisfaction and maintain relationships with previous customers in order to generate new customer referrals
Utilize referral management systems effectively  in order to schedule appointments and follow-up with current leads and referrals
Understand the needs of our customers to find them the best transportation solution to fit those needs
Built, developed, and maintained my own book of business by selling certified pre-owned vehicles under the Enterprise Brand

 

Enterprise Rent-a-Car, Newington, CT                                                                                              March 2015 – May 2015

Assistant Manager
Ensure that all employees are providing optimal customer service by exceeding their expectations
Resolve any customer service issues that may arise
Create a competitive work environment where everyone is exceeding their sales goals
Maintain and grow business relationships by providing quick and excellent customer service
Forecast and organize fleet in order to meet reservations, while growing fleet as well
Motivate revenue generating activities by leading by example with exemplary sales efforts
Review financial reports in order to maintain profitability while minimizing expenses
Develop and implement actions that protect company assets and profitability
Train and develop new employees

 

Enterprise Rent-a-Car, Bradley Int’l Airport in Windsor Locks, CT                                    October 2014 – March 2015

Management Assistant

 

Enterprise Rent-a-Car, Chicopee, MA                                                                                            May 2014 – October 2014

Management Trainee

 

Dick’s Sporting Goods, Hadley, MA                                                                                September 2013 – May 2014

Customer Service Supervisor & Sales Captain

 

Sports Authority, Holyoke, MA                                                                                           September 2011 – September 2013

Customer Service Lead

 

Interskate 91, Wilbraham, MA                                                                                                         February 2007 – May 2012

Birthday Hostess, Skate Guard, and Admission

 

Strengths
Self-motivated and strong work ethic
Outgoing and confident personality
Handles stress well and always maintains a positive outlook
Always meets and exceeds sales expectations and goals
Patient and exceptionally polite in situations regarding customers and co-workers
Leads by example in all situations
Excellent listening skills
Works well on a team as well as individually
References

 

David Persa

Airport Market Manager

Enterprise Rent-a-Car

8 Ella Grasso Turnpike

Windsor Locks, CT 06096

(630) 750-9232

David.R.Persa@ehi.com

 

Tom Harkins

Area Manager

Enterprise Rent-a-Car

8 Ella Grasso Turnpike

Windsor Locks, CT 06096

(603) 867-3266

Thomas.E.Harkins@ehi.com

 

Jon Lambert

Branch Manager

Enterprise Rent-a-Car

213 College St

Amherst, MA 01002

(413) 231-3551

Donald.J.Lambert@ehi.com

 

Heather Mears

Branch Manager

Enterprise Rent-a-Truck

184 Kukas Ln

Waterbury, CT 06705

(413) 687-3821

Heather.L.Mears@ehi.com

Education

Westfield State University

Class of 2014 Bachelor of Science in Marketing

Minor in Commercial Recreation and Tourism