Description
Nadine Pasterczyk
130 Greenwood Terrace
Chicopee, MA 01022
(413) 885-2640
nadine53@charter.net
Education
Westfield State University
Bachelor of Science in Marketing: May 2014
Minor: Commercial Recreation and Tourism
Overall GPA: 3.6
Employment
Enterprise Car Sales, East Hartford, CT May 2015 – Present
Account Executive
Generate leads and referrals by building and maintaining relationships with daily rental offices
Market to credit unions in the area to ensure long lasting, mutually beneficial relationships
Use proper delivery and follow-up techniques in order to ensure complete satisfaction and maintain relationships with previous customers in order to generate new customer referrals
Utilize referral management systems effectively in order to schedule appointments and follow-up with current leads and referrals
Understand the needs of our customers to find them the best transportation solution to fit those needs
Built, developed, and maintained my own book of business by selling certified pre-owned vehicles under the Enterprise Brand
Enterprise Rent-a-Car, Newington, CT March 2015 – May 2015
Assistant Manager
Ensure that all employees are providing optimal customer service by exceeding their expectations
Resolve any customer service issues that may arise
Create a competitive work environment where everyone is exceeding their sales goals
Maintain and grow business relationships by providing quick and excellent customer service
Forecast and organize fleet in order to meet reservations, while growing fleet as well
Motivate revenue generating activities by leading by example with exemplary sales efforts
Review financial reports in order to maintain profitability while minimizing expenses
Develop and implement actions that protect company assets and profitability
Train and develop new employees
Enterprise Rent-a-Car, Bradley Int’l Airport in Windsor Locks, CT October 2014 – March 2015
Management Assistant
Enterprise Rent-a-Car, Chicopee, MA May 2014 – October 2014
Management Trainee
Dick’s Sporting Goods, Hadley, MA September 2013 – May 2014
Customer Service Supervisor & Sales Captain
Sports Authority, Holyoke, MA September 2011 – September 2013
Customer Service Lead
Interskate 91, Wilbraham, MA February 2007 – May 2012
Birthday Hostess, Skate Guard, and Admission
Strengths
Self-motivated and strong work ethic
Outgoing and confident personality
Handles stress well and always maintains a positive outlook
Always meets and exceeds sales expectations and goals
Patient and exceptionally polite in situations regarding customers and co-workers
Leads by example in all situations
Excellent listening skills
Works well on a team as well as individually
References
David Persa
Airport Market Manager
Enterprise Rent-a-Car
8 Ella Grasso Turnpike
Windsor Locks, CT 06096
(630) 750-9232
David.R.Persa@ehi.com
Tom Harkins
Area Manager
Enterprise Rent-a-Car
8 Ella Grasso Turnpike
Windsor Locks, CT 06096
(603) 867-3266
Thomas.E.Harkins@ehi.com
Jon Lambert
Branch Manager
Enterprise Rent-a-Car
213 College St
Amherst, MA 01002
(413) 231-3551
Donald.J.Lambert@ehi.com
Heather Mears
Branch Manager
Enterprise Rent-a-Truck
184 Kukas Ln
Waterbury, CT 06705
(413) 687-3821
Heather.L.Mears@ehi.com
Education
-
Westfield State University
-
Class of 2014
Bachelor of Science in Marketing
Minor in Commercial Recreation and Tourism