Description
Skills:
Strong Customer Service, Excellent Assistant Management and computer skills, as well as being able to work effectively as a team member. Dedicated to constantly driving high standards and achieving service excellence.
Knowledgeable in:
Daily operations of opening and closing an establishment, counting tills, and managing deposits. Many years of office administration, strong customer service as well as sales and merchandise experience and stocking inventory. Proficient in QuickBooks, Paychex, Microsoft Excel, PowerPoint, Word as well as Microsoft Outlook
Education
Obtained high school diploma from Richland Center High School
Currently attending Community College of Denver to ultimately obtain a Bachelors Degree in Elementary Education
Work History:
PostNet International Franchise Headquarters (Denver, CO) 01/2016 to Present – Administrative Assistant
Performs general clerical duties to include but not limited to: photocopying, faxing, mail distribution and filing. Coordinates and maintains records for staff office space, phones, company credit cards and office keys. Works directly with executives and directors completing daily tasks and running weekly reports. Coordinates staff holiday parties, luncheons, and happy hours, as well as organizing and planning annual company convention. Creates and modifies various documents using Microsoft Office, Google sheets, Google Slides.
Beds N Biscuits (Wheat Ridge, CO) 06/2015 to 12/2015 – Receptionist
Administrative Assistant, customer service, responsible for all aspects of running the front office, assisted in kennel close outs and yard close outs, administering medication to animals, making food and supplies runs, counting and recording inventory.
A Good Shop (Northglenn, CO) 01/2015 to 04/2015 – Receptionist
Administrative Assistant, answering calls, redirecting calls, taking and responding to messages, entered, recorded, and counted invoices via QuickBooks, created customer profiles, managed employee folders, assisted customers in check out process.
Tootsies Nail Shoppe (Denver, CO) 2/2014 to 9/2014 – Receptionist
Administrative Assistant /Office Manager – Customer service, responsible for all aspect of running a day to day Nail Salon.
Ulta Beauty Supply (Lone Tree, CO) 8/2013 to 2/2014 – Sales Associate
Task Team, Customer service, Cash register, 4:00 am stocked store inventory, opened store.
Olive Garden (Madison, WI) 2/2013 to 8/2013 – Server
Waitress, operated POS system, Food runner, and complete knowledge of wine and cocktail menu, customer service. Side work such as; stocking dry goods, cleaning and sanitizing front line and appliances, re filling and creating dessert trays.
Festival Foods (La Crosse, WI) 11/2012 to 1/2013 – Deli Associate
Customer service, prepared food displays, recorded customer orders, open deli, work with register, operated slicer for meat and cheese
US Cellular (Richland Center, WI) 8/2010 to 8/2012 – Sales Associate
Customer service, Sales and merchandise, Set up contracts for new and existing customers, informed them of their plans and privacy rights, night deposits, lite office duties also opening and closing the store.
Breckenridge Hat Company (Breckenridge, CO) 4/2009 to 8/2010 – Sales Associate
Customer service, sales and merchandise, counted and priced inventory, stocked merchandise, ran register and closed store.
References:
Personal
Katy Mower 720-436-3285
Laurie Martin 608-518-6054
Shelbie Curtis 608-604-6619
Brett Wilson 608-604-4594
Professional
Erin Gregory 970-381-5219
J Clark 303-856-8396
Danica Desesari 720-745-0954
Raquel Hernandez 720-940-8284
