•Greets and verifies the age of all guests entering the property at designated times. Responsible for providing superior guest service. Appearance should be consistent with the Clevelander brand. All duties and assignments are to be performed according to departmental and Clevelander company standards. Help to create “the ultimate guest experience.”
Duties: •Responsible for providing quality guest service and promoting and marketing the Clevelander brand.
•Participates in in-house modeling programs, special Clevelander events, and performs model/presenter tasks at Clevelander events.
•Maintain weight and appearance and levels consistent with that at time of hire, within management discretion.
•Consistently deliver exceptional service to every guest while entertaining in a professional manner in accordance with the Clevelander brand
•Markets the Clevelander and services offered to a targeted customer base. Performs in a public relations capacity when modeling and promoting the Clevelander.
•Models Clevelander apparel and accessories while greeting, and maintaining an appearance consistent with the Clevelander brand.
•Interacts and entertains guests in a cordial and gracious manner, thereby creating a memorable experience and building guest loyalty. Serves as Goodwill Ambassador for the Clevelander brand, using finesse and good judgment.
•Maintains quality services standards according to the Clevelander brand with all guests by creating a friendly, relaxed atmosphere.
•Delivers an enthusiastic, professional greeting to guests upon arrival and departure
•Checks age verification of any guest appearing under 30 years of age during designated times
•Ensures area around entrances is clean, safe and secure
•Notifies any suspicious and/or dangerous situations with management and safety personal
•Builds relationships with patrons that add to the guest experience
•Maintains and ensures compliance of all policies and procedures
Qualifications: •At least 21 years of age; High school diploma preferred
•Previous modeling experience preferred, but not required
•Must be able to work a flexible schedule – evening, weekend and holiday hours.
•Consistently maintain a well groomed appearance, posture and hygiene deemed by management.
•Make-up, appearance and style should stay current and in line with current fashion standards and trends as deemed by management and consistent with Clevelander Brand.
•Must consistently demonstrate the ability to wear Clevelander clothing with weight and appearance associated with modeling industry requirements and standards.
•Posture, gestures, movement and walking should reflect model esthetics.
•Outgoing personality, be warm and friendly, demonstrate enthusiasm and professionalism, effective listening skills, strong judgment.
•Excellent customer service skills.
•Ability to work in a team environment
•Ability to verbally communicate and take direction
•Ability to multi-task in high volume and fast paced work environment
•Ability to remain calm in high stress situations
•Strong attention to detail required
•Long periods of standing and or walking is required..
About CLEVELANDER HOTEL
A true icon amongst Ocean Drive hotels, restaurants, bars and entertainment venues, Clevelander South Beach Hotel is the ultimate one-stop destination experience. Located at the center of the Art Deco District, Clevelander includes 60 rooms and ROCKSTAR Suites, two rooftop terraces with ocean-front and city views, daily live shows, poolside bars and the best food and drinks on the beach.
Clevelander is the South Beach premier sports watching destination! You'll find fans from all over of the world cheering their favorite Soccer, Football, Basketball, and Baseball teams.