Overview
Provides food and beverage service to guests in coordination with Clevelander standards; helps to create “the ultimate guest experience”
Duties: Serves food and beverages to guests in a timely manner
Ensures the guests are pleased with their food and beverages after each course
Delivers an enthusiastic greeting and builds a relationship with all guests
Informs guests of drink food and beverage specials as well as upcoming and ongoing Clevelander events
Completes assigned side-work duties and assist in all opening and closing procedures
Ensures cleanliness in assigned server station including all interior, exterior and dry goods areas
Maintains appropriate levels of condiment items in all server stations
Promotes a professional, safe, helpful and courteous work environment
Enters all orders and transactions on Clevelander point-of-sale system, and presents guest with receipt in a timely manner
Executes the safe and responsible sale of alcoholic beverages, verifies identification of guest appearing under 30 years of age
Attempts to up-sell brand name liquors, foods and wines
Ensures proper glassware and garnish is used for each cocktail
Completes cash drop and checkout procedures at the end of each shift
Maintains compliance with responsible vendors and food handling programs
Maintains and ensures compliance of all policies and procedures
Qualifications: 18 years old with 2 years related serving experience; High school diploma preferred
About CLEVELANDER HOTEL
A true icon amongst Ocean Drive hotels, restaurants, bars and entertainment venues, Clevelander South Beach Hotel is the ultimate one-stop destination experience. Located at the center of the Art Deco District, Clevelander includes 60 rooms and ROCKSTAR Suites, two rooftop terraces with ocean-front and city views, daily live shows, poolside bars and the best food and drinks on the beach.
Clevelander is the South Beach premier sports watching destination! You'll find fans from all over of the world cheering their favorite Soccer, Football, Basketball, and Baseball teams.