The General Manager is responsible for the entire venue, including financials, to drive sales and profitability to meet targets. The General Manager oversees all aspects of the venue operations and ensures the venue is running effectively and meeting all Company standards each night to include; execution of beverage service, guest interaction, atmosphere and cleanliness.


  • Administer, expand, and maintain a sound organizational plan
  • Establish a basic staff strategy by monitoring and initiating strategies connecting to staff measures and preparation of specialized improvement programs
  • Implement and manage general strategies recognized through the board of directors
  • Establish and approve work techniques, workloads, and presentation principles
  • Interpret and disseminate Company policy to personnel
  • Communicate job expectations by planning, monitoring, appraising, and reviewing job contributions
  • Ensure all employees are complying with regulations, ordinance, gaming, and Company policies and procedures
  • Work with management to oversee and supervise the work of all staff members
  • Prepare work schedules and delegates specific work duties
  • Initiate personnel actions such as recruitment, selections, transfers, promotions, counseling and dismissal measures
  • Expand, maintain, and disseminate the Company’s service philosophy to lead staff toward optimal working outcomes for guest satisfaction and high staff morale
  • Resolve general work complaints and escalates to Human Resources and/or other Corporate Executives when appropriate
  • Offer recommendations and advice to the committees concerning alterations, resources, maintenance, construction, supplies, equipment and services not offered in accepted plans and budgets
  • Offer and direct use of the venue’s space and resources
  • Evaluate and initiate programs to offer guests through a variety of popular proceedings under the guidelines of the Company’s policies
  • Serve as liaison among the Company’s Executives
  • Review daily/nightly reports and records to ensure accuracy
  • Assist security with the preparation of emergency management and contingency planning
  • Provide work directives, resolve problems, and set deadlines to ensure completion of operational functions
  • Develop and presents new revenue opportunities including programming, promotions, talent, and retail
  • Walk the venue premises to ensure the venue is running properly
  • Other duties as assigned


  • Prepare periodic budget estimates and reports
  • Organize reports and other support materials
  • Review actual cash flow vs. budget
  • Review actual capital expenditures vs. budgeted expenditures
  • Identify short and long term strategic and financial goals for team members and implements metrics to evaluate performance as an individual and as a team
  • Plan and review compensation actions for venue management
  • Order supplies and equipment as needed
  • Develop financial and operational initiatives with a cohesive and extensive action plan for areas of the business
  • Effectively manage the Company’s cash resources
  • Forecast weekly/monthly/quarterly/annual cash needs
  • Analyze daily, weekly and monthly reports to identify trends, future needs and obstacles to achieving goals
  • Supervise cash disbursements
  • Maintain a fiduciary responsibility to the company by minimizing costs and maximizing revenue
  • Reviews financials with management team to help develop action plan to grow revenue and control expenses in order to meet or exceed annual budgets


  • High School Diploma or equivalent required
  • College degree preferred
  • 5 years of experience in the entertainment industry  working in a high volume nightclub
  • Experience in management and administration preferably in the entertainment industry, or equivalent combination of education and experience
  • Proof of eligibility to work in the United States
  • Valid Driver’s License
  • 21+ years of age
  • Maintain a professional, neat and well-groomed appearance adhering to the Company standards
  • Possession of/or ability to possess a valid working cards as required by state/city


  • Proficient in Windows Office, Microsoft Office
  • Knowledge of POS and back office reporting systems
  • Knowledge of profitability analysis and budgeting, cost of sales, payroll management
  • Knowledge of nightclub operations, fine dining procedures, and beverage service
  • Knowledge of purchasing, receiving, inventories and cost controls as it applies to bar product
  • Knowledge of special events and banquets
  • Knowledge of state and local laws as it applies to liquor, labor, and health code regulations

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

  • Small to Medium office environment
  • Personal/ shared desk space
  • Office, nightclub, bar, lounge and restaurant
  • 5-25% Local Travel
  • Noise level in the work environment is usually moderate
  • Occasionally work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon Guest volume
  • Work varied shifts to include days, nights, weekends and holidays


  • Security Level – HIGH