Overview
General Manager – Temple Nightclub – San Francisco
POSITION SUMMARY:
The General Manager is responsible for the entire venue, including financials, to drive sales and profitability to meet targets. The General Manager oversees all aspects of the venue operations and ensures the venue is running effectively and meeting all Company standards each night to include; execution of beverage service, guest interaction, atmosphere and cleanliness.
FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
- Administer, expand, and maintain a sound organizational plan
- Establish a basic staff strategy by monitoring and initiating strategies connecting to staff measures and preparation of specialized improvement programs
- Implement and manage general strategies recognized by the executive team
- Establish and approve work techniques, workloads, and presentation principles
- Interpret and disseminate Company policy to personnel
- Communicate job expectations by planning, monitoring, appraising, and reviewing job contributions
- Ensure all employees are complying with regulations, ordinance, gaming, and Company policies and procedures
- Work with management to oversee and supervise the work of all staff members
- Prepare work schedules and delegates specific work duties
- Initiate personnel actions such as recruitment, selections, transfers, promotions, counseling and dismissal measures
- Expand, maintain, and disseminate the Company’s service philosophy to lead staff toward optimal working outcomes for guest satisfaction and high staff morale
- Resolve general work complaints
- Evaluate and initiate programs to offer guests
- Serve as liaison among the Company’s Executives
- Review daily/nightly reports and records to ensure accuracy
- Assist security with the preparation of emergency management and contingency planning
- Provide work directives, resolve problems, and set deadlines to ensure completion of operational functions
- Develop and presents new revenue opportunities including programming, promotions, talent, and retail
- Walk the venue premises to ensure the venue is running properly
- Other duties as assigned
ENHANCING REVENUE/ CONTROLLING COSTS/ CASH MANAGEMENT:
- Prepare periodic budget estimates and reports
- Organize reports and other support materials
- Review actual cash flow vs. budget
- Review actual capital expenditures vs. budgeted expenditures
- Identify short and long term strategic and financial goals for team members and implements metrics to evaluate performance as an individual and as a team
- Plan and review compensation actions for venue management
- Order supplies and equipment as needed
- Develop financial and operational initiatives with a cohesive and extensive action plan for areas of the business
- Effectively manage the Company’s cash resources
- Forecast weekly/monthly/quarterly/annual cash needs
- Analyze daily, weekly and monthly reports to identify trends, future needs and obstacles to achieving goals
- Supervise cash disbursements
- Maintain a fiduciary responsibility to the company by minimizing costs and maximizing revenue
- Reviews financials with management team to help develop action plan to grow revenue and control expenses in order to meet or exceed annual budgets
EDUCATION/REQUIREMENTS:
- High School Diploma or equivalent required
- College degree preferred
- 5 years of experience in the entertainment industry working in a high volume nightclub
- Experience in management and administration preferably in the entertainment industry, or equivalent combination of education and experience
- Valid Driver’s License
- 21+ years of age
- Possession of/or ability to possess a valid working cards as required by state/city
WORKING KNOWLEDGE REQUIREMENTS:
- Proficient in Windows Office, Microsoft Office
- Knowledge of POS and back office reporting systems
- Knowledge of profitability analysis and budgeting, cost of sales, payroll management
- Knowledge of nightclub operations, fine dining procedures, and beverage service
- Knowledge of purchasing, receiving, inventories and cost controls as it applies to bar product
- Knowledge of special events and banquets
- Knowledge of state and local laws as it applies to liquor, labor, and health code regulations