Actively markets the venue through available social media outlets, as per the Company’s Marketing Requirement Plan.
Collects customer information for the venue database while constantly striving to increase the size of your personal clientele.
Exhibits and executes a complete knowledge of the venue’s sequence of service and selling technique.
Prepares all products according to established venue recipes, focusing on proper portion size control.
Constantly provides customers with accurate information about the venue and property as well as entertainment offered in each.
Communicates and works with all support staff to ensure bar is properly stocked and prepared for operations.
Communicates and works with all support staff to ensure inventory is maintained at established par levels.
Work with a sense of urgency to anticipate customer needs and assist other team members when the opportunity arises.
Communicates with management & service staff to rectify any and all customer needs, comments or incidents.
Adheres to all established policies, procedures and guidelines.
Complies with all state and federal liquor laws
A minimum of two years of experience in a high volume, service focused environment.
Must have a working knowledge of spirits, wine and beer as well as all other products offered.
All staff members must be self-motivated, constantly striving to improve their already extensive knowledge of beverages.
Must be driven to focus on upselling at all times.
Must possess basic computer abilities and experience working with a POS system.
Must be able to maintain excellent customer service skills & high service standards in a constantly changing environment.
Must possess a working knowledge of standards bar equipment to include dish washer, slicers, coolers, ice machine, etc.
Must be fluent in the English language, both written and oral. Multilingual skills are a plus.
Must possess a valid Nevada non-gaming card, alcohol awareness card and a health department card.
Must be 21 years of age or older.
Must be neat and clean in appearance and physically fit to perform the duties required.
Must be able to stand or walk a minimum eight-hour shift and work inside assigned bar area in the venue. .
Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations.
Must be able to operate: POS cash register, two and six wheel carts, juice, soda and liquor guns, cutting boards, espresso machine, ice machines, shot glasses, mixers, pourers, blenders, soda/wine/juice hook-ups, and knives.
Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary.
Must be able to lift up to 50 pounds and manually push/pull up to 150 pounds.
Must be able to use hand motion when preparing and pouring all types of drinks for customers and VIP Table Hosts.
Must be able to work in a fast pace and high-volume environment in the presence of areas containing second hand smoke, high noise levels, dancing, bright lights and dust and communicate during this time – sometimes within a small area.
Must be able to work inside and outside at all times of the year as needed, based upon business volumes.