Overview
Responsibilities:
Clean dishes, silverware and glassware with the dish machine
Keep cooks line fully stocked.
Keep glassware organized and silver polished
Assist in the breakdown and clean up of all banquet functions
Keep garbage area clean; breakdown and sort recyclables
Must be able to work in a team environment. Must be able to lift up to 50 pounds safely. Must be able to stand for long periods of time
Creates 100% guest satisfaction by providing genuine hospitality and by exceeding guest expectations.
Gives personal attention, takes personal responsibility and uses teamwork when providing guest services.
Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems.
Performs other duties as required to provide genuine hospitality.
Maintains supply of clean dishes, glassware, silver, etcetera, for all outlets listed.
Dish machine cleans dishes, silverware, and glassware by operating dish machine.
Places bus pans in cook’s line; cleans dirty dishes as needed.
Keeps cook line well stocked with china / hot plates.
Keeps glassware organized at all times, storing dishware in the proper location.
Polishes all silver when needed.
Assists in the breakdown of banquet functuins; washes dishes of functions.
Maintains a clean kitchen environment by assisting kitchen personnel in following standard cleaning practices.
Sweeps and mops the entire kitchen and dish room.
Washes all clearing counters and shelves.
Washes mats with bleach after each use.
Assists kitchen personnel with set-up and breakdown of cafeteria.
Monitors trash levels in all cans and removes when needed.
Focus on the Customer – Seek to understand the (internal / external) customer and meet the needs of both the customer and the company
Fosters Teamwork…work well in a team environment and motivate teams to sustain exceptional levels of performance
Communicate Effectively..clarify and provide information so that coworkers, customers, and suppliers understand and can take action
Attend to detail… ensure that work accurate, thorough, and to the highest standards
Take Responsibility… demonstrate personal ownership of tasks and follow through to get the required results.
Qualifications:
Must be neat and clean in appearance and physically fit to perform the duties required.
Must be able to stand or walk a minimum eight-hour shift and work inside assigned bar area in the venue.
Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary.
Must be able to lift up to 75 pounds.
Must be able to maintain excellent customer service skills and attention to detail while maintaining high service standard.
Must be able to lift and carry at least 50 pounds on a tray or service arm.
Must be physically able to walk without assistance on varied surfaces for an extended period of time.
Must be organized, follow directions and make quick decisions that are consistent with established company standards.
Must be fluent in the English language, both written and oral. Multilingual skills are a plus.
Must be 18 years of age or older.