Description
Armando Ramirez
2624 NE 32nd St. Apt#217
Ft. Lauderdale, FL
C: 719.432.7319
E: arramirez03@gmail.com
Event Consultant 2016 – Present
Self-Employed | Ft. Lauderdale, FL
Help partners on developing and creating executable business plans
focusing on process improvement, data integration, and revenue generation
strategies and activities. Assisting customers in improving operational
efficiencies and identifying potential opportunities to drive sales.
Director, Ticket Sales & Services 2014-2016
Orange Bowl Committee | Miami, FL
Responsible for directing sales of $10-$15M, managing the day-to-day
operations of the Orange Bowl Committee’s (OBC) Ticket Sales & Service
department setting ticket pricing, managing ticket inventory, hiring staff,
developing and executing sales, service, and operations strategies for each of
the OBC’s ticketed events, highlighted by the sell out of the 2015-2016
College Football Playoff (CFP) Semi-Final Game.
Achievements
• Led staff of 15 employees in exceeding organizational revenue goal by $1M
• Led patron relocation efforts in the $500M renovation of Hard Rock Stadium
• Reached a 93% renewal rate for 2016 Capital One Orange Bowl
• Assisted in securing a three year $100K+ ticket partnership deal with ESPN
• Increased patron database by 33% topping 65K subscriptions in two years
Manager, Ticket Sales & Services 2010-2014
Orange Bowl Committee | Miami, FL
Responsible for directing and managing the Orange Bowl Committee’s Inside
Sales efforts. Restructuring the Seasonal Sales Staff into a 100%
outbound Sales Development model resulting in a 32% increase in new
revenue and 29% increase in tickets sold from 2011-2014.
Achievements
• As a selling manager secured $1.7M in new business over three years
• Helped set a Hard-Rock Stadium attendance record (80,120 fans)
• Directed Inside Sales team to a record $564K in new business in 2014
• Elevated 75% of Inside Sales Reps into full-time sports sales roles
Sales Consultant 2009-2010
Arizona Diamondbacks | Phoenix, AZ
Tasked with selling Season, Group, and Premium ticket packages for the
Arizona Diamondbacks. Leading an 18-person Inside Sales team in sold
revenue, individually contributing over $227K in department revenue over the
’09-’10 seasons.
Education
Arizona State University
Bachelor of Science – Management (W.P. Carey School of Business)
Skills
• Archtics Ticketing System
• Paciolan (Spectra)
• MS Dynamics (CRM)
• MS Office
• Social Media Management
• Wordpress (CMS)
• Adobe Photoshop/Illustrator
• HTML (Basic)
Languages
Spanish (Conversational)
Skills
- business development
- customer service
- Event Operations
- event planning
- Revenue Generation
- sponsorship
- strategic planning
- ticket sales
Education
-
Arizona State University
-
August 2004 - May 2007
Bachelor of Science
Management