Description
Chloe Barber
213.447.4456
chloerbarber@gmail.com
OBJECTIVE
To obtain a challenging and rewarding career in the Industry that offers opportunities for self-improvement and professional growth through the demonstration of full potential.
EDUCATION
The Fashion Institute of Design & Merchandising (FIDM)- Los Angeles, California Merchandise Product Development Student (2009 – 2010)
The Art Institute of Portland- Portland, Oregon
Fashion Marketing student (2008)
EXPERIENCE
Women’s Account Executive Paige Denim Los Angeles, CA 2014 – Current
- Oversee a West Coast 9 state territory projected to bring in 1.8 mil in booked sales
- Project and forecast a monthly, quarterly and yearly sales plan to ensure maximum profit
- Organize calculated travel to upkeep current customer relationships and prospect accounts
- Ensure payment on accounts according to agreed terms
- Participate in seasonal product development meetings to help ensure fabric, fit and cost are in line with market demand
Merchandise Coordinator Paige Denim Los Angeles, CA 2013 – 2014
- Provide analytical and statistical data that supports and maximizes profit of seasonal merchandise line plans
- Establish Final Seasonal Recaps of style performance from styles booked at market and after retail floor selling
- Support and facilitate preparation for line-to-sales meetings and market tools
- Manage and coordinate all “special requests”; including late adds, exclusive requests and collaborations
- Track all Production dates, facilitating communication between Sales/Customer Service
- Maintain seasonal tools – pricing and costing, deliveries, styles, silhouettes, sizing, projections, assortment charts, roadmaps and LY info
- Facilitate communication with internal teams to ensure that line sheets remain accurate and updated; coordinate and confirm any changes including additions and cancellations between sales, customer service, and production
- Liaison with sampling team to ensure that showroom/distributor sample lines are accurate, complete and received on time
- Seasonal production recommendations for hangtags, disclaimers, etc.
- Provide competitive shopping recaps on a regular basis including knowledge of fabrics and trims
Sales Supervisor/Operations/Studio Rag & Bone Los Angeles, CA 2012 – 2013
- Opened flagship West Coast $12 Million Store
- Recruit and manage staff of 12 on their performance and customer service
- Operations: Create schedule, payroll, manage hourly tracking, sales reports, inventory, receiving, and transfers
- Set up associate sales goals, KPI tracking, strategy, and incentives within store
- Utilize store reports and customer feedback to increase sales and profit
- Created clientele books- ensuring follow up and client appointments/events
- Ensure store is visually merchandised to highest standards and manage weekly/seasonal stock package
- Manage consignments and studio pulls
Assistant/Operations Manager Michael Kors Los Angeles, CA 2011 – 2012
- Opened Robertson Blvd Location (1.8 Million)
- Recruit and Manage staff of 7 on their performance and customer service
- POR: Systems – Inventory adjustments, receiving, transfers
- Operations: Create schedule, payroll, manage hourly tracking, sales reports, travel to train multiple locations
- Train staff on sales techniques, clienteling, Michael moments, secret shops
- Manage Clientele Books – Client Wish Lists, Follow Ups, Events
- Ensure store is visually merchandised to highest standards and manage weekly/seasonal stock package
- Handle consignments and studio pulls
Assistant Manager Paige Denim Los Angeles, CA 2009 – 2011
- Sales Associate from 2009 – 2010. Promoted to Assistant Manager 2010 – 2011.
- Manage/train staff of 5 – Sales techniques, daily strategy, sales goals, customer service
- Inventory adjustments, receiving, transfers
- Ensure store is visually merchandised to highest standards and manage weekly/seasonal stock package
- Manage customer incentive program “Baby Time” and follow up program “After Baby Time”
- Clientele Books – weekly special orders and wish lists
- Handle consignments and studio pulls