Description

4020 Sagan Court, Lompoc CA 93436

crystal.dunneback@gmail.com

616.514.8702

PROFESSIONAL PROFILE
Trained professional with ambitious and tenacious business skills. Successful in business development, customer relations, team management and leadership.  Exuberant, quick learner, self-starter, independent personality with dynamic communications abilities.  Creates an exceptional working environment with seasoned professionals, eager and motivated to excel.  Exceeds employer’s goals and designs a positive corporate image. Capable of undertaking increasing responsibilities while independently managing positions. Eager to grow personally and professionally.

 

Bestows continuous positive outlook towards constructive and creative business solutions. Successfully fosters high-level client relations, as well loyal and creative energy. Coordinates multiple component assignments while creating excellent work environment with supportive attitude. A decision-maker focused on providing the best positive solutions towards complex and long-standing issues. An optimistic, self-motivated employee with drive and determination for results oriented execution. Dependable, productive, customer focused team player with integrity who takes ownership.

 

PROFICIENCIES

ü  Excellent written and verbal communication skills

ü  Problem solver

ü  Sales & Marketing

ü  Customer relations management

ü  Leadership

ü  Microsoft Office

ü  Operations management

ü  Teamwork

 

EXPERIENCE CONCURRENT WITH EDUCATION
Assistant Manager – 10/17- 7/18
New York and Company

❖         Manager of payroll, scheduling and nightly bank deposits, POS systems manager

❖         Analyzes weekly sales data and translate it into strategic plans for business and customer growth

❖         Trains all staff to deliver the required company results for new customer accounts

❖         Customer service expert, problem resolutions, event planning, execution and marketing management

Sales Associate – 7/17-10/17
Fifth Third Bank, Grand Rapids, MI

❖         Recommend potential products or services by collecting customer information and analyzing customer needs

❖         Meet personal/team sales targets and call handling quotas

❖         Communicate and coordinate with internal departments

Assistant Manager – 04/15 -5/17
Smoker’s Palace, Saginaw, MI

❖         Manager of store operations, open/closing, cash drawers, sales, marketing

❖         Inventory control, invoice management, marketing

❖         Flexible, reliable and willing to take on more responsibilities as needed

❖         Provided excellent customer service face-to-face and over the phone

❖         Solid organizational skills, with the ability to multi-task, work under pressure, and coordinate multiple projects

Sales Associate & Key Holder – 06/14 – 04/15
Sam’s Club, Saginaw, MI

❖         Promoted from Cashier to Key Holder after only three months of employment

❖         Responsible for more than $100,000 worth of inventory

❖         Responsible for preparing customer orders and handling accounts to maintain relationships

EDUCATION
BA; Business Management Degree – Saginaw Valley State University 05/2017