Apply and develop my skills and knowledge in the area of software engineer, part of a consolidated team and professionally in a business where personal achievements and performance are recognized, and allows development opportunities better every day.
- mac os x
- microsoft office
Universidad Santa Maria
Specialized in Information Systems
Banesco Banco Universal
09/2007 - 03/2008
Customer service in call center for various services offered by the company.
07/2008 - 10/2008
Analysis of computer systems, to solve problems and understanding of its functionality in order to educate
users in their use. Basic management systems on MS-Windows environments 2000-2007; Internet, email,
configuration and maintenance of PCs, synchronization, migration and generation of equipment.
Asociación Cooperativa La Puntual, R.L.
10/2010 - 05/2012
Administration and Technology
Management of Microsoft Office (Excel, Word, PowerPoint). Management web pages for the creation of
Social Security (IVSS), the Housing Policy Act (Banavih) Cestaticket’s Quarterly and the Ministry of Labour
(MINPPTRASS). Installing Windows Operating Systems. Installing Printers. General maintenance of PC
and Laptop. Basic knowledge of networks.
Universidad Nacional Experimental de la Seguridad
06/2012 - 09/2012
Consignment process of academic documents, inscriptions, equivalents, changes. Using the system
SIRECON for charging academic information to learners (assists and notes). Bringing physical file such
documents, and managing digital database
11/2012 - 01/2013
Run maintenance equipment and systems in accordance with established programs area, give support and
advice regarding their competence to users at all levels. Set computer service actions to be taken to have a
proper functioning of the technological infrastructure.
Zoni Language Centers
04/2013 - 01/2014
Student Service Representative
Execute sales of English courses for Manhattan, Miami, Vancouver and London Campus and customer
service work that involves recruitment; responding to customer requests, concerns, suggestions and