Description

Dominic Cardenas

9636 Grouse Grove Ave

Las Vegas, NV 89148

702-890-2751

domocard@gmail.com

PROFILE

Make it a priority at effectively anticipating and accommodating needs in the work place. Friendly, punctual and enthusiastic team player. Customer service and sales professional, and I am always working at improving customer retention and growing revenue.

EXPERIENCE

Vip Host, M Pool and DayDream 07/2017- Current

Accommodate to guests needs and ensure a pleasant experience. Generate leads in and out of the work place and make reservations. Proficient with reservation software. Arrange prior requests by guests, and ensure excellent customer service throughout stay.

Sales Representative, Diamond Resorts Int., Polo Towers 07/2016-07/2017

Identify and qualify customer needs, and developed sales strategies, the ability to negotiate, and close. Consistently hit and exceed sales goals. Resolve customers concerns promptly to maintain customer satisfaction.

Sales Representative, Sapphire Resorts, Jockey Club — 05/2015-06/2016

Provided an excellent customer experience to generate a loyal clientele. Routinely answered customer questions regarding merchandise and pricing. Consistently hit and exceeded sales goals.

Marketing Concierge, Diamond Resorts Int., Cancun Resort — 07/2014-05/2015

Made and confirmed reservations. Recommended top dining and entertainment for guests in the Las Vegas area. Greeted and welcomed all hotel guests with a smile. Perfect a pitch to bring hotel guests and invite them in on a timeshare presentation.

Lifeguard, Paris Hotel and Casino — 02/2014-08/2014

Ensured everyones safety at the pool and helped maintain cleanliness of the pool.

EDUCATION

High School Diploma — Class of 2014

University of Nevada Las Vegas — Attended 2 years

SKILLS

Sales expertise, Costumer service focus, Relationship building, Product knowledge, Multi-tasking strength, High energy, Sales experience, Goal oriented, Positive and friendly, Excellent work ethic.