Description

 

Bar Rouge                                                                                                                                                                                              Singapore

General Manager                                                                                                                                       December 2017 – March 2018

·       Reorganized and amended expenses in operations to reduce cost and improve profit margins

·       Reset par levels and ordering guidelines to improve P&L

·       Consulted with all stakeholders in “deep dive” with what steps will be needed to turn club around

·       Realigned core branding and DNA with parent company in Shanghai (VOL Group) with accordance to  Accor Hotels – Fairmont/Swissotel standards

·       Restructured manning within hotels to optimize employee potential

·       Retrained hotel style staff to nightlife trained upsellers

·       Staff size of 40+

Illusion                                                                                                                                                                                                 Doha, Qatar

Operations Manager                                                                                                                                    January 2016- January 2017

General Manager                                                                                                                                                January 2017 – April 2017

·       Pre-Opening Team and all the matters associated with building from the ground up

·       Manage total staff of 65+, nightclub, lounge, 2 roof decks, 2 kitchens, private members lounge.

·       25,000 sq foot venue, first year sales of $6 million

·       Working directly with hotel (Kempinski), owning partner Al Fardan Group and management company GHAM and DemindMe.  *(GHAM.com for the Portfolio holdings)

·       Assembled an All Star team of servers, bartenders, hostesses and kitchen

·       Coordinated schedule, budgeted, accounting, travel arrangement of all incoming performers, DJs, specialty acts, bands, dancers and choreographers internationally

·       Food & Travel Magazine- Best Night Spot in Qatar 2017, Time Out Qatar- Best Bar Food 2017

·       Mentioned in Forbes (April 2017) and DestinationLuxury.com (May 2017) as a destination to visit in Qatar.

Storyville/Minibar                                                                                                                                                                           Boston, MA

Manager                                                                                                                                                           October 2014 – January 2016

·       Managed total staff of 45+

·       510 capacity with both venues

·       Dealt directly with promotion companies, DJs, servers

·       Reorganized staff/manning to a powerhouse team of elite sellers, promoters/PRs and security hosts

·       Developed and trained on 4 diamond service steps of service

·       Rejuvenated a brand from dismal close to rebranding back to top tier in the Boston market.

Insomniac Events

Contract Employee

Deck Manager/VIP Liaison

·       EDCLV (Las Vegas) 2014/2015/2016/2017

o   Manage the elite spenders, high net worth clients of $160K+ festival minimum spends

o   Liaise with handlers or clients directly, from logistics via helicopters to and from site, beverage preferences, special order F&B packages, and any and all demands or requests made by clients

·       EDCNYC (Electric Daisy Carnival New York City) 2013/2014

o   Managed VIP Cabanas and decks, staff

Beverage Director

·       Voodoo Festival 2015 (Worshipthemusic.com)

·       Established bottle service menu/packages, pricing for new market, ordered all inventory

·       Trained a new staff whose market is unfamiliar with the concept of Bottle Service and Cabanas

·       Managed both VIP decks and cabanas with clients/packages of $30k minimums

·       Imagine Music Festival (Atlanta, GA) September 2017

·       VIP Bar Manager