Description

Diverse professional with 9 years of Personal Care Assistance experience that is currently working as an Usher. Knows way around other mediums such as Photoshop and Illustrator from prior Vocational High school. Quick learner. Works well if given the correct training and resources. Fluent in both English and Spanish. Relatable to customers and other employees.
Experience:
June 2010 – February 2019
Personal Care Aide (PCA), Stavros
·   Helped clients maintain daily living standards by aiding with personal hygiene needs.

·   Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.

·   Monitored vital signs and medication use, documenting variances, and concerning responses.

·   Aided families in planning for meals and shopping for ingredients to meet nutritional plans.

·   Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat.

·   Provided patients and families with emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.

·   Administered all necessary medications as directed by care plan.

·   Worked to improve patient outlook and daily living through compassionate care.

·   Performed light housekeeping duties by making beds, sweeping floors, and sanitizing surfaces.

·   Helped patients with daily personal hygiene tasks by bathing, dressing and grooming patients.

·   Always Helped disabled individuals to foster independence while still closely monitoring safety.

August 2019 –
Usher (Part Time), MassMutual Center/ MGM SPringfield
·   Determined authenticity and applicability of presented tickets.

·   Helped patrons to assigned seats by giving directions and leading way with flashlight while lights were dimmed.

·   Directed guests to correct location by documented ticket seats and answered questions about facility amenities.

·   Responded to guest questions about current facility events and future offerings.

·   Provided knowledgeable service when answering questions and greeted all customers with friendliness.

·   Greeted patrons at events and collected tickets.

·   Declined to admit patrons without ticket or unable to conform to policies in a respectful manner.

·   Maintained knowledge of current events in the arena and convention areas.

Education:
June 2011
High School Diploma, Roger L. Putnam Vocational Technical High School
-Completed OSHA Training.

-Took Graphic Design.

June 2017
Language Learning, Showa Boston Institute
Completed first term of basic Japanese language.

 

 

April 2019
Criminal Justice, Southern New Hampshire Univeristy
Currently attending. Degree in Progress.

Skills:
·         Compassionate Client Care

·         Administering Medication

·         Verbal Communication

·         Adobe photoshop

·         Creative and artistic

·         Conceptual thinker

·         Teamwork

·         Customer assistance

·         Approachable

·         Analytical

·         Reliable and Dependable
·         Website Design

·         Logo Creation

·         Digital Graphics

·         Adobe illustrator

·         Quick Learner

·         Packaging and shipping

·         Creative Design

·         Fluent in English and Spanish

·         Flexible

·         Flexible schedule

Activities:
·         Learning foreign Languages. (Currently Studying Japanese and Greek via learning app)

·         Collecting Pop culture Items

·         Reading

·         Writing

·         Traveling (Understanding and celebrating all cultures and traditions)

·         Baking

·         Graphic design

·         Social Causes

·         Listening and discovering music.

·         Going to Conventions

·         Going to Concerts

Experience

MassMutual Center/ MGM Springfield

08/13/19 still employed Usher