Van Nuys, CA | firstname.lastname@example.org | (818) 667-ˇ3786
• Strong background in administration, assisting, customer service, marketing, and sales.
• Able to work cooperatively with others and independently effectively.
• Can multi-ˇtask efficiently and work in a fast-ˇpaced environment.
• High proficiency in revising, spelling, and grammatical errors.
• Computer literate (Internet, E-ˇmail, Microsoft Office, Mac, etc.).
• Easily adaptable to use different tools and programs.
EXPERIENCE ADMINISTRATIVE CLERK KELLER, FISHBACK AND JACKSON
JUNE 2016 – PRESENT, AGOURA HILLS, CA
Provide administrative support for paralegals, attorneys, coordinators, and partners for
correspondences, court documents, and case materials. Help with scanning, saving, faxing, and
organizing all electronic and paper documents assigned from service requests. Use tools such
as File & Serve Xpress, USPS, and the postage machine to deliver documents.
EXECUTIVE ASSISTANT 911 RESTORATION
JUNE 2015 – FEBRUARY 2016, VAN NUYS, CA
Assisted VP of Franchise Development with all administration for franchising such as
calendaring, e-ˇmailing, data entry, and filing for leads and franchisees. Acted as the main
liaison of communication by scheduling leads from telemarketers for VP to call. Set daily
schedules for VP;; marked them per certain protocols base on source and appointments. Used
tools such as Google Calendar, Hangouts Gazingle, EchoSign, Map Point, GoDaddy, Gmail,
Word, and Excel to finish work.
MARKETING INTERN & VOLUNTEER 89.9 FM KCRW
MAY 2014 – PRESENT, SANTA MONICA, CA
Assist with direct marketing, merchandise, and ushering for the radio station during their shows.
Help with the music library by using Malcolm to burn albums and sending rejection emails to
artists whose albums were not accepted. Contribute to adding and purging music, both
physically and digitally as well as organizing the music library. Work front desk by directing calls
and opening doors for those allowed to enter.
CHAT AGENT (ORDER SUPPORT & WEB SALES) TOUCHCOMMERCE
JULY 2013 – NOVEMBER 2014, AGOURA HILLS, CA
TUTOR 1-ˇON-ˇ1 LEARNING WITH LAPTOPS
JANUARY 2012 – JUNE 2013, LOS ANGELES, CA
ADMINISTRATIVE ASSISTANT ACCESS HOMECARE, INC.
JANUARY 2010 – JANUARY 2013, VAN NUYS, CA
EDUCATION CALIFORNIA STATE UNIVERSITY, DOMINGUEZ HILLS, CARSON, CA
MARCH 2016 – OCTOBER 2016
CERTIFICATION IN TECHNICAL COMMUNICATIONS AND WRITING
CALIFORNIA STATE UNIVERSITY, NORTHRIDGE, NORTHRIDGE, CA
AUGUST 2011 – DECEMBER 2012
BACHELOR OF ARTS IN ENGLISH (CREATIVE WRITING)
SANTA MONICA COLLEGE, SANTA MONICA, CA
AUGUST 2008 – JUNE 2011
ASSOCIATE OF ARTS IN LIBERAL ARTS