10+ years of experience in the customer service industry. My goal is to help provide the customer with the best experience possible 🙂


  • customer service
  • leadership
  • management
  • microsoft excel
  • microsoft office
  • microsoft word
  • music production
  • photoshop
  • powerpoint
  • pro tools
  • research
  • retail
  • sales
  • training


Recording Connection Audio Institute

2015-2015 Music Production / Audio Engineering

Currently studying to become a Certified Electronic Music Producer.

Florida State College at Jacksonville

2008-2012 Foods, Nutrition, and Wellness Studies, General, Associate's Degree

University of North Florida

2006-2008 Business Administration and Management, General


Davidson Realty, Inc.

2014-2015 Listing Coordinator

Served as a representative for over 50 real estate agents, provided customer service as well as operating Microsoft office applications to successfully input all listing information regarding new listings, contracts, and closings.

2014 Sales attendance meeting award winner.

The CSI Companies

2012-2014 Recruiter / Account Manager

Recruited and Sourced professionals from various fields such as medical, accounting & finance, clerical, administrative, call center, and a variety of other entry level positions for clients throughout the United States.

Generated new leads for all 5 of CSI’s branches ranging from Dallas to Ft. Lauderdale.


2011-2012 Sales Associate

Assist in sales within the store, including customer service, stocking, and cashier.

In December 2011, was hand-picked to become a “Lounge Specialist”, reviewing sales and goals for each month, assisting customers on expertise in the area of lounge-wear clothing, and communicating with customers about special events and sales.

Private Gallery Inc

2009-2009 Sales Associate

Assist in sales within the boutique, including customer service, stocking, cashier and store design.

Help coordinate all marketing efforts for the store within the community, including fashion shoes, trunk sales and community events.

Monthly sales achievements as a sales associate at Private Gallery in Ponte Vedra Beach, creating higher benchmarks for the store’s overall gross sales.

Home-Grown Industries of Ga, Inc. dba Mellow Mushroom

2007-2009 Waitress

Upheld basic duties including waiting tables, serving food and maintaining the restaurant’s cleanliness and overall appeal.

Assisted in customer service for all special requests and nutritional accommodations, vastly increasing knowledge of nutrition and dietetics as a whole.

Ponte Vedra Beach Resorts

2006-2006 Server and Hostess

Served at The Oasis restaurant, one of the Five Star Lodge’s in-house restaurants, accommodating customers and guests needs.