Description
JOEL RICHARD
664 Courtenay Ave, Ottawa, ON K2A3B7 H: 613-722-0742 C: 613-894-2790
jorichard@ottawahospital.on.ca
PROFESSIONAL SUMMARY
My objective is to obtain a position within the agency industry where I can use my diverse experience to excel in my field of study which is Business Marketing. A commitment to quality work is mandatory where working as a team will provide the necessary tools to build and expand team moral.
CORE QUALIFICATIONS
Results-oriented Outstanding customer service
Client-focused Anticipating guest needs
Schedule management Courteous
Deadline-oriented Strong organizational skills
EXPIERENCE
01 /2012 to Current Scheduling Coordinator
Ottawa Hospital – Department of Anesthesiology – Ottawa ON
Scheduled 46 staff members on a daily basis into operating rooms and offsite clinics
Ensure Anesthesia Scheduler is up to date which in turn populates staff pay on a monthly basis
Update daily scheduler, Main Operating Room, Pain Clinic, Acute Pain Service, Case room, & Dental Clinic
Responsible for keeping statistical information regarding rotation assignments at The Ottawa Hospital
Enter resident call shifts, vacations, & lectures
Upkeep of daily financial records, verifying codes, collecting billing sheets, provide patients with receipts for non OHIP cases
Provide Management Committee with monthly budget
Assist pharmaceutical companies with demonstrations
Prepare call schedule on a three month basis
Track Non-clinical time for all staff that are allotted time
08 /2013 to 02 /2014 Sales Manager
DJ Mag Canada – Ottawa ON
Coordinated with labels, festivals and artists to get maximum exposure through our marketing channels
10 /2010 to 01/2012 Assistant Scheduling Coordinator & Billing
Ottawa Hospital – Department of Anesthesiology – Ottawa ON
Reorganizing the daily assignments to accommodate absences/lateness
Assisting Scheduling Coordinator as requested
Data entry for future weeks/months and staff availability on an ongoing basis
Enter resident call shifts, vacations and lectures.
Review weekly staffing flow assignment sheets.
Review resident and elective and fellow assignments
Enter weekly assignment of medical students.
10 /2008 to 10 /2010 Administrative Assistant – Continuing Medical Education (CME)
Ottawa Hospital – Department of Anesthesiology – Ottawa ON
Relied on my strong communication skills to collaborate with the Winterlude Committee to organized and execute the 15th & 16th Annual Winterlude Symposium
Creation of the Winterlude brochure in Publisher
Contacting the lecture speakers and assisting with any logistical issues
Created the academic calendar, which entailed Journal Clubs, Visiting Professors, and Research Day
07 /2009 to 08 /2010 Busboy/Barback
Foundation Restaurant – Ottawa ON
Served as an assistant to waiters or waitress
Provided assistance to the Bartenders
Cleaned and set tables
09 /2007 to 03 /2008 Office Support Staff (CR-3)
Government of Canada – Department Of Indian and Northern Affairs – Finance Sector – Hull QC
Carefully assisted the Director of Finance with daily issues
Registered and entered data, checked for completeness, tracked, and filed confidential
Information in a team-based setting
EDUCATION
2017 Health Service Management
Ryerson University – Toronto, ON, Canada
2011 Business Marketing
Algonquin College – Ottawa, ON, Canada
2007 Arts
Marshalltown College – Marshalltown, IA, United States
2005 Nepean High School – Ottawa, ON, Canada
HOBBIES AND INTERESTS
Running competitively
Working out
Hockey
Traveling
Attending concerts
