Description
About .
Highly skilled and experienced bottle girl, with a proven track record of delivering exceptional customer service to VIP guests, exceeding sales targets, and collaborating with other staff to provide a seamless experience. Strong interpersonal skills, ability to work well in a fast-paced environment, and experience in coordinating marketing schedules make her a valuable asset to any venue.
Qualifications .
● Extensive up-seller
● Strong communication skills and personable
● Liquor and cocktail knowledge
● Dedicated leader
● California Responsible Beverage Service Certification
● Perficiant with Aloha and various POS
Work Experiance .
Decorum (UK) Bottle Server
● Delivered excellent customer service to VIP guests by serving drinks and managing bottle service
● Consistently met and exceeded sales targets, contributing to the overall success of the venue.
● Collaborated with bartenders, servers, and security to provide a seamless experience for guests
● Managed customer requests and inquiries, handling any issues or concerns with tact and diplomacy
Buddakan (NYC Meatpacking District) Cockail Server
● 325 seat resturant/club (think Tao)
● NYC top 10 busiest restaurants
● 6 table sections,
● Averaged 2.4k in sales
The Smith (NYC) Closing server and floor manager
● 300+ seats
● Most popular brunch in NYC
● Sales were an average of 25% higher than other closers.
● Responsible for approving voids and corrections on POS for fellow servers
The Musket Room (NYC) Server
● One Michalin Star
● Fine dining & extensive wine program.
● Sold the most caviar and wine parings during restaurant month in NYC 2019
Education
East 15 Acting School London UK MFA in Acting
. Ohio Norther University
BFA in Musical Theatre BA in Public Relations