Highland Concerts | Artist Hospitality | December 2015
Run the operations of the artist hospitality department, including overseeing personnel, ensuring that the facilities are properly maintained, taking steps to ensure the artist’s satisfaction and overseeing the upkeep of administrative and financial records.
Insomniac | Artist Relations & Artist Transportation | 2013 – Present
Perform various tasks to ensure the artists trailers and artists are secured and tended to when needed
during their stay at various events. Constant communication with hospitality, artist transportation, and
stage liaisons are kept to arrange riders, or transportation when needed. Artist transportation is also
provided under a strict schedule driving artists to and from site.
Goldenvoice | Site Operations | April 2015
Coachella and Stagecoach
Various tasks and maintenance are performed throughout departments and the field to ensure production
standards are met. Heavy equipment operations are required at times to perform tasks in field.
Communication is critical to assist stage production and deliveries for pre-show days to provide
Goldenvoice | Charging Tent Manager | April 2013 & 2014
Coachella and Stagecoach
Managing and training a staff of 26 to perform and follow basic charging tent policy and procedures.
Exceptional customer service is essential and illustrated when attending to 12,000+ customers requiring
CID Entertainment | Production Assistant | March 2014
Help adjust and prepare the VIP event space. Assist in the build and the break down of the entire VIP
operation in and around the venue. Secure directional signs and build merchandise packs
Represent CID Entertainment in a professional, outgoing, and accommodating manner.
AXS Ticketing | Box Office | November 2013
LA Auto Show
Assist customers with ticket purchases, as well as distributing will call to customers for the event. Inform
customers of general information. All receipts for all sales and will call are reconciled.
Live Nation | Box Office | 2013 – Present
Operating will call and guest list window nights and weekends as scheduled. Using Ticketmaster host
system for sales while provided superior customer service.
UNIQLO | Supervisor | 2014 – 2015
Ensure operational standards (visual, cleanliness, cash management, inventory management, etc.) are
consistently met. Train, oversee and develop Sales Associates on store standards. Assisting customers
directly, especially complaints/concerns, are key as well.
Converse | Associate | 2009 – 2014
As a sales associate, responsibility is required for driving sales and customer relationships in Converse
stores. Excellent customer service and selling techniques are displayed while supporting merchandising
and product flow, all while creating a fun, energetic environment for customers.
Potty Mouth Music | Intern | Mar – Oct 2012
Create and maintain databases for artists, events and groups; Research and compile data: News stories,
contact information, and other related records.
1107 Events | Intern | Oct 2008 – 2012
Assist in production for events, which include load-in and load-out, crowd control, and box office. As a
1107 representative, marketing to the 1107 demographic off-site, on-site, and heavily on social media
account’s are key to drive recognition to the brand.
- Artist Hospitality
- artist liaison
- artist relations
- customer service
- Heavy Equipment
- microsoft office
- Site Operations
- social media marketing
- stage production