Description

 
}Katherine C. Novick

(KC)

2019 S. Arcadia St. Boise, ID 83702

Phone: 208-789-9784

E-mail: kcnova21@.com

DOB: 03/31/92
 
Objectives

To obtain a position where I can maximize my combination of hospitality skills, customer service, training experience, receptionist work, and to bring a positive atmosphere to the applied job.

Education

}         May 2010: Graduated from Capital Senior High School

}         Finished in December 2010: One Semester at BoiseStateUniversity

 

Experience

àReceptionist, Customer service (March 2007 –June 2008)

 

Nails By Tina (6968 W State St Boise, ID 83714 · (208) 853-2429)

 

Setting up appointments by phone, seating guests, general up keeping of the daily functions.

àParty hostess, party planner, front door kid check (June 2008 – March 2010)

Chuck E. Cheese’s  (6255 W Fairview Ave Boise, ID 83704  – (208)  322-4734)

Up selling parties to parents, hosting parties (serving kids, parents, & guests), kid check, and cashier.

 

 

àReceptionist (April  2010 – September 2010)

Idaho Parents Unlimited Inc. (500 S. 8th St. Boise, ID 83702  –  (208) 342-5884)

Answering Phones, calling people to finish surveys, summer job.

 

àSales Associate (April 2011 –September 2011)

Kohl’s Department Store (400 N. Milwaukee St. Boise, ID 83704  –  (208) 321–4506)

Helping customers, up selling inventory, general upkeep

 

àCashier (May 2012 – June 2013)

Ace Hardware (6969 W. Overland Rd Boise, ID 83709  –  (208)377-1963)

Hospitality, cashier, floor associate.

 

àCall center representative (2/10/2014 – 4/15/2014)

Intelesure ( 10624 W, Executive Dr. Meridian, ID 83642  – (866)808-7366)

Inbound  enrollments for electric supplier services, inbound calls for administrative/receptionist

 

 

àCashier (7/10/14 –2/2/15)

Les Bois Park ( 5610 N. Glenwood st. Boise, ID 83714   –  (208)-258-2150 )

Cashing out patrons winnings at the Historical Horse Races

à Administrative Assistant (5/20/15 – 12/31/15)

Access Behavioral Health Services (1276 w, River St. Boise, ID 83705 (208) 338-4699)

Uploading documents to patient chart, scheduling, calling clients regarding disputes, taking vitals, tracking and validating status for insurance purposes, and faxing prescriptions and all other documents for the provider.

à Receptionist (1/19/2015 – Present )

Johnson & Monteleone, LLP (405 South Eighth St. Suite 250 Boise,  ID 83705)

Uploading documents, sending mail, answering phones, greeting clients, filing, managing medical records, faxing, setting up files, and maintaining attorneys schedules.

Skills

}         Motivated to learn, absorbs information quickly. Enjoy communicating proficiently (written and verbally.) Patient, positive, great listener, depersonalization, responsible, caring, pays attention to detail, confident, and flexible. Look for ways to increase customer retention, takes initiative, multitasked, Skilled at computer software programs, analyzing data, coding, documenting, collaboration. Useful in Windows, excel, MacOS, and most other Word programs.

 

 

Professional contacts

Ø      Amy Griffith

Relationship – Previous manager at Ace Hardware

Phone number – 208-240-0957

 

Ø      Travis Hopkins

Relationship –GM at Chuck E. Cheese’s

Phone number – 208-322-4734