Description

Katie Cioe

207.239.8287 • cioe.katie@yahoo.com

PROFESSIONAL PROFILE

Passionate and creative marketing professional with 4 years’ experience in social media, media writing, digital marketing, office administration, event planning, and community outreach. Dedicated to giving clear/articulate messages to large audiences, meeting, and exceeding goals on a consistent basis. Driven to succeed according to a company’s mission and values at all times.

RELATED SKILLS

Social Media Platforms: Twitter, Instagram, Facebook, Pinterest, and Snapchat
Microsoft Office Suite (Word, Excel, PowerPoint)
Adobe Creative Suite/Google Docs
WordPress/Wix/Hootsuite/Netsuite
Canva, Mac, Mail Chimp

EDUCATION/CERTIFICATES

Southern New Hampshire University: Manchester, NH            Anticipated Completion May 2021

Masters of Business Administration (concentration: Music Business)

University of Southern Maine: Portland, ME                               May 2019

Bachelor Degrees in Communication and Media Studies

EMPLOYMENT EXPERIENCE

Dandelion Market: Charlotte, NC                       August 2018 – Present

Bartender

Planet Dog: Westbrook, ME       June 2017 – August 2018

Customer Service Manager/Marketing Intern

Managed wholesale and retail orders from order entry to invoicing using NetSuite
Resolved customers’ service or billing inquiries
Streamlined the process of responded to customer cases
Collaborated closely with sales team to manage account information
Improved customer service experience with ideas and trend research
Reported updates and data in weekly and monthly meetings
Engaged on Instagram with users through Planet Dog profile to get user generated content
Wrote copy for Instagram, Facebook, and Twitter posts
Interviewed Planet Dog employees for content to use on Planet Dog blog
Managed the social media calendar by updating trending social holidays

FUHN Movement: Portland, ME         March 2017 – June 2017

Social Media Marketing Intern

Created promotional tools like flyers using Adobe Indesign and Illustrator
Updated company website using HTML, CSS, Wix, and Wordpress
Use all social media channels to market and promote events and business
Write press releases and send to news outlets to promote events

Point Promotional Group: Portland, ME     June 2015 – February 2018

Brand Ambassador & Sales Representative

Sold products being promoted and kept track of sales
Provided product samples, coupons, information, or other incentives to persuade people to buy the products
Used marketing strategies and tactics to help promote and sell the product
Record and report demonstration-related information, such as the number of questions asked or the number of coupons and incentives given out

Easy Day: Portland, ME June 2014 – November 2015 Marketing Intern/Server/Bartender

Designed event flyers using Adobe Creative Suite
Canvased local businesses to distribute marketing materials
Created content for social media posts
Developed social media business plan and corresponding calendar

Hot 104.7: Scarborough, ME                   January 2015– May 2015   Social Media Intern

Created and scheduled Twitter posts on Hootsuite
Wrote articles for blog using Wordpress based on their target audience
Answered and recorded calls from request lines using audio software
Developed social media business plan and corresponding calendar

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