Description

Katrina Carrero

Boca Raton, FL | carrerok1@yahoo.com | 561-664-5941

Objective:

Results-oriented individual with a strong work ethic, excellent communication skills, and a demonstrated ability to work in a fast-paced environment. Seeking a challenging position where I can leverage my skills and experience to contribute to the growth and success of the organization.

Education:

Associates Degree in Liberal Arts and Sciences, SUNY Broome, Binghamton, NY

Experience:

Housekeeping Coordinator, The Boca Raton Resort

Boca Raton, FL | November 2021 – April 2023

Supervised housekeeping staff and ensured that all guest requests and special needs were met.
Coordinated room assignments and highlighted VIPs and special requests.
Prepared daily assignments for supervisors and provided them with necessary reports and special requests.
Monitored queue and rush rooms as needed and communicated with the front desk to ensure timely service.
Maintained cleanliness of the housekeeping office and ensured that all lost and found items were properly logged and turned in to Security.
Assisted with administrative duties and prepared and maintained department records.
Note Taker, SUNY Broome

Binghamton, NY | January 2002 – May 2003

Accurately took notes in classes and uploaded them to the school’s note-taking system.
Assisted with other administrative duties as needed.