520 Jackson St. SE
Albuquerque, New Mexico 87108
High-energy decorated Army veteran educated in business management, marketing and audio visual in the prime of advancing my career. I have a strong record of creating and supporting a variety of events, marketing campaigns and local small businesses. I am a creative problem solver with an enthusiasm for creating a unique experience the customers will remember. I pride myself in customer / client satisfaction and I’m eager to be part of a team that inspires and engages me to do my best work!
• Excellent Managerial, Organization, Communication and Problem-Solving Skills.
• Strong Work Ethics, Highly Motivated, Self-Disciplined and Leadership Qualities.
• In-depth Knowledge of Current Online Business Markets and Strategies
• Excellent Presentation, Customer Service and Interpersonal Skills.
• Internet Proficient for Research and an Understanding of Web-based Marketing
• Complete knowledge and usage of: Windows environment, MS Word, PowerPoint, Excel, Internet Explorer.
• Strong understanding of Adobe Premiere, Audition, Avid Pro Tools and Native Instruments Tractor Scratch
Blue Bunny Truck Wells Enterprise Inc.
Wells On Wheels Market Manager
November 2016 – March 2017 Tempe, Arizona
Blue Bunny started a test market program called Wells On Wheels, where I was recruited to start a new ice cream sandwich food truck to test in the Phoenix market. I developed the operations of the food truck business, including creating and maintaining a commissary, food delivery, truck standard operating procedures, booking events, permits, licenses, and insurance. With it being a test market program, I was also responsible for reporting to corporate, scheduling employees with a staffing company, social media management, and financial planning and tracking. They are now on their way to becoming the premier ice cream food truck in Arizona.
Operations Manager / Event Coordination
August 2015 – November 2016 Mesa, Arizona
I managed the operations of an agritourism event space on a working dairy farm. My wide variety of responsibilities included managing employees and volunteers, event venue, store, petting zoo, sales and marketing of a family friendly farm. I have improved the business structure, policies and procedures while creating new revenue streams that will help in the long term growth of the business. The farm has seen positive growth in sales, customer service and social media presence on a minimal budget. I also implemented a mobile vendor booth and a petting zoo that broadened their reach within the community.
Alliance Residential Company
August 2014 – August 2015 Chandler, Arizona
I renovated luxury apartments and performed service requests for a top performing luxury apartment community that I have been a strong contributor to the growth in profits. I utilized my skills in plumbing, carpentry, electrical, HVAC, pool cleaning and installation of home fixtures to portray a luxurious and inviting community. I’m experienced and knowledgeable in construction skills and a valued member of the team with EPA Universal certification. I have a basic knowledge of equipment functions, hand tools, repairs, painting and cleaning. I communicated with the Service Supervisor about unsafe or hazardous environments on the property than servicing both in and outdoors. As always I presented a professional appearance and demeanor.
The Grilled Cheese Truck
Food Truck Manager /Marketing Manager
October 2012 – August 2013 Phoenix, Arizona
Chosen to be a part of the Veteran Ownership Program Phoenix Test Market
Dexterous in Business / Brand Development
Certified food manager in a grade A kitchen with two food trucks
Proficient in advertising, lead generation, scheduling, event coordination
Conducted inventory control management (just-in-time inventory, FIFO)
Generated daily vehicle maintenance reporting, financial operations and employee management
Genuine yet Cheesy customer service
HBN Event Coordination
Audio Engineer / Event Coordination/ DJ
November 2004 – October 2012 Chandler, Arizona
Managed social marketing campaigns using social networking sites, podcasts and street team
Identified target markets, researched competition, and managed product launches
Consultative sales and technical support
Coordinated and managed marketing events
Setup of audio and visual equipment
United States Army
Brigade Operations Specialist / Armored Crewmen on the M1A1 Abrams Main Battle Tank
August 2001 – November 2004 Baghdad, Iraq / Friedberg, Germany
Supervised and synchronized brigade operations in Operation Iraqi Freedom
Served as Communications Specialist in the Tactical Operations Center for 1st Brigade 1st Armored Division
Provided security on the compound in and around Baghdad
Supported the creation of the Brigade standard operational procedures for situations during combat
Supported the Brigade Combat Team; responsible for providing tactical and technical guidance and professional support to subordinate units
Responsible for the accountability, health, morale, training and development of five Soldiers within the battalion operations section
Conducted professional development classes and evaluated my fellow soldiers
Tactically drove in training missions at Combat Maneuver Tank Course
Engaged in two armored crewman qualifications and qualified as top tank in the company
Western International University
Bachelors of Science in Business: Minor: Management, Marketing
August 2006 – December 2011 Chandler, Arizona
Conservatory of Recording Arts and Sciences
Master Recording Program 2 & 280 Hr. Recording Studio Internship
Tall Cat Productions Recording Studio Studio Recording Engineer (Internship)
October 2004 – September 2005 Tempe, Arizona
N.A.B. Adobe Premiere and Audition Training
Adobe Premiere Pro Boot camp
April 2012 Las Vegas, Nevada
American Audio Visual Center
The Essentials: Audio, Video, Lighting / Power
June 2006 Scottsdale, Arizona
References upon Request
- customer service
- event management