Responsible for many aspects of UCLA Bruin Men’s basketball home game management, including identifying and addressing team members’ need on a timely manner; maintaining and supervising game venue; coordinating live statistics and working with ESPN / PAC-12 to ensure live broadcasting quality
Act as a liaison between National Basketball Association (NBA) league teams and UCLA Student Activity Center, provide general assistant and support to team members and coaching staff
Provide general maintenance for Pauley Pavilion, Drake Track Stadium, Los Angeles Tennis Center, Sunset Canyon Tennis Courts and Sycamore Tennis Courts
Set up and strike bleachers, tables, chairs, mats, and sporting equipment for various athletic events and or cultural special events

SHIFT SUPERVISOR Starbucks 2016 – Present

Deliver positive customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discover and respond to customer needs
Assist with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provide feedback to store manager on partner performance during shift
Contribute to positive team environment by recognizing alarms or change in partner morale and performance and communicating them to the store manager

IT SYSTEMS CUSTOMER SPECIALIST Fordham Law School 2014 – 2016

Provided technology support to all faculty, students and administrative staff, which includes but not limited to troubleshooting, repair and maintenance of all PC equipment and printers, as well as basic installation and support of mobile devices
Attracts potential customers by answering product and service questions; suggesting information about ducts and services