Description

Lord-Hannabul Lee
CA |209.405.1788

llee1@mail.sfsu.edu

http://leezyunlimited.com/

https://www.linkedin.com/in/lord-hannabul-lee-5b125015b/
Audio Recording Engineer

Recording| Mixing| Mastering

Dynamic, results-driven professional with over three years experience in engineering, customer service, sales, research, and analysis. Demonstrated the ability to challenge, plan, and support a diverse workforce while making significant contributions to profitability goals. Possess an active commitment to ongoing organizational support and success.

 

Skills & Competencies

Analysis
Team Leadership
Relationship Building
Problem Solving
Communication
Pro Tools
Logic Pro X
Social Media
Quality Control
Conflict Resolution
Customer Service

Achievements

 

Reduced response time to Customer Queries & increased Customer satisfaction by providing staff with consistent training and a troubleshooting script that enabled them to resolve customers issues with recording and audio effects.
Identified improvement opportunities and maintained strategic links between client and audio projects.

CUSTOMER SERVICE ASSOCIATE | 2017 – 2018

BLUE LINE PIZZA | DALY CITY, CA

Key responsibilities include inventory analysis, by monitoring dining room and guest flow to maximize table usage and minimize wait times. Customer service management, by managing in person and telephone guest inquires, resolution to customer service requests/ issues, and reservation bookings.

Notable accomplishments:

Collaborated with management team to help market information about daily specials, handle special requests, and provide waiter with pertinent information
Executed training for new hosts and hostesses on updated service policies
Mastered spotting VIP customers immediately and provide special treatment including preferred table
Developed rapport with customers generating repeat business through friendly attitude and extensive cuisine knowledge

SALES ASSOCIATE | 2016- 2017

DIDDAMS PARTY STORE | DALY CITY, CA

Praised for the ability to maintain expert knowledge and increasing business to more than $5,000 in sales within three months of hire
Ensured communication, reviewing, and making optimizing recommendations with sale proposals for management for potential consumers
Maintained 5 account relationships with both new and existing clients for events, celebrations, and birthdays
Collaborated closely with management team to deliver unmatched customer service regarding customers credit /debit and billing requests/ issues.

MUSIC ARTIST/PRODUCER | 2015- PRESENT

TEAM UNLIMITED WORLDWIDE| SAN FRANCISCO, CA

Successfully presenting solid plans and strategies to artist to ensure accelerated growth in their careers
Analyzing and researching to create revenue with different streams of social media platforms
Participates in managing artist activities, organized events, planned performances, and photo shoots
Conducts concert setup, take down, and assisted producers with entire stage setup at each venue
Assisting in developing the business in new markets globally, negotiation terms, and closing deals
Ensuring all deals meet the required revenue expectations
Responsible for cleaning up the studio, confirming music recording appointments and engineering clients

Education

Bachelors of Arts in Broadcasting Electronic Communication Arts | San Francisco State University | 2019

High School Diploma | Central Catholic High School | 2014

Technical

MS Word| Excel | Outlook | PowerPoint | Final Cut Pro | Logic Pro X | Pro Tools

Awards

Best Audio Award Winner  – Broadcasting Electronic Communication Arts| 2018