Description

Marissa Bruton

5704 Spring Valley Rd, Dallas, TX 75254

903.744.5031 – Marissa.Bruton@aol.com

My background includes serving as a customer service associate within both call-center and retail environments, to working in hospitality, to selling insurance. Most recently, I worked for two well-known Insurance Companies – Allstate as well as State Farm. Previously, I worked within a high-volume customer-support call center for a major telecommunications company.  I consistently met my call-volume goals, handling an average of 150 to 200 calls per day, so I am great on the phones and also with computers.

In addition to this experience, I gained considerable customer service and sales skills during my part-time employment as a waitress and restaurant hostess. I also bring to the table strong computer proficiencies in MS Word, MS Excel and a year of college. Please see the accompanying resume for details of my experience and education.

I am confident that I can offer you the customer service, communication and problem-solving skills you are seeking. Feel free to call me at 903.744.5031 to arrange an interview. Thank you for your time — I look forward to learning more about this opportunity!

Marissa Bruton

Licensed Insurance Agent

marissa.bruton@aol.com – 9037445031

I am interested in working in a fast paced environment, where I can do tasks both on my own and as a team.

I am an extremely hard worker as well as a fast learner and I can adjust to any work flow easily. I am very outgoing I love to make small talk and interact with people. I am reliable and can be trusted to do what I am told. I am punctual and I can assure you I will always be on time. I have past experience in hospitality, customer service, retail and also in a call center. I just recently moved, so I have open availability and I am ready to obtain a new and challenging position.

Authorized to work in the US for any employer

WORK EXPERIENCE:

Insurance Agent

Allstate – Frisco, TX – September 2014 – Current

Quoting internet leads and making outbound calls to potential customers and customizing their insurance to suit their individual needs. Answering the phones and assisting prospects and current customers, as well as keeping records, handling policy renewals and processing payments.

(903) 868 2999

Receptionist

Phillips Insurance – December 2013 to March 2014

 

Directing visitors to their destinations, sorting and handing out mail, answering incoming calls on multi-line telephones, answering visitors’ enquiries about a company, filing, records keeping, keyboarding/data entry and performing a variety of other office tasks, faxing or emailing.

(903) 465 3167

Server

Cheddar’s Casual Café – November 2012 to December 2013

 

Take orders and pass them onto the kitchen/bartender, process payments, make recommendations, share daily specials and other promotions, resolve and pass on customer complaints, ensure customers have utensils and necessary condiments, set and clear tables, and clean front areas.

(817) 540 0778

Sales Representative/Cashier

Card and Party Factory – Sherman, TX – August 2012 to October 2012

Greeting customers, assisting customers with product or service selection, maintaining merchandise, utilizing sales techniques and handling financial transactions.

Physiology

(903) 868 0097

Hostess

Olive Garden – Sherman, TX – June 2011 to August 2012

Managing the seating arrangements within the restaurant as well as answering questions about the menu or other concerns a guest may have. Taking reservations over the phone or in person, accommodating large groups, making special arrangements for children or disabled people, and in some cases even operating am cash register.

(903) 892 1794

EDUCATION

Associates Degree in Science

Grayson County College

2011 to 2013

High school Diploma

Denison High School

June 2011