Able to explain information clearly, recognize excellence in individuals, and inspire team members to achieve their potential. Highly motivated decision-maker skilled in implementing new ideas.
5082 Masotta Ave
Las Vegas, 89141
Hilton Grand Vacations, Las Vegas, NV — Sales Guest Services Supervisor
July 2018 – Present
Responsible for coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results; conducting training; implementing and enforcing systems, policies, and procedures.
Hilton Grand Vacations, Las Vegas, NV — Sales Gallery Lead
June 2017 – June 2018
Opening & closing HGV sales floors for the Las Vegas region. Managing a team. Administrative duties performed to the highest quality.
Hilton Grand Vacations, Las Vegas, NV — Sales Guest Services Coordinator
November 2016 – June 2017
The focus was to provide the highest level of customer service while assisting in day to day front line sales operations and duties.
Hilton Grand Vacations, Las Vegas, NV — In-House Marketing Coordinator
February 2016 – November 2016
Working at all 5 Hilton Grand Vacations in Las Vegas, you are responsible for the promotion and booking of vacation ownership presentations.
Humphrey Products, Kalamazoo, MI — Technician
June 2015 – February 2016
Red Lobster, Portage, MI — Server
May 2014 – June 2015
WKDS 89.9, Kalamazoo, MI — Radio Disc Jockey
September 2014 – May 2015
-Communications, Hospitality, and Customer Service Leader
-Sales and Marketing
-Management and Team Leadership
-Training Professional and Presentation Designer
-Office Equipment and Microsoft Office Proficient
-Fast Learner and Adaptable To Any Environment
Hilton Leadership Award, awarded June 2017
Kalamazoo Valley, Kalamazoo, MI
2015 – Present
Marketing and Astrophysics
Portage Northern High School, Portage, MI
2011 – 2015
Honors High School Diploma