To utilize my 5+ years of management experience, organizational skills and expertise in innovation for a career opportunity with room to grow.
Assistant store manager, Hollister; Irvine, CA April 2016 – Present
Cultivated long-term relationships with customers, creating return customers and future revenue streams. Supervised a store remodeling process: recruiting, merchandise receiving and store set up. Enhanced staff recognition practices to increase productivity.
Assistant Store manager, Starbucks coffee; Irvine,CA Dec 2015 – April 2016
Given several management duties including: labor schedule, projected sales forecasts, payroll and daily deposits. Finalized and fulfilled store’s inventory information and supply orders. Assisted in hiring by conducting interviews and training all new staff during their probationary period.
Shift lead, Starbucks coffee; Alhambra, CA – Jan 2013 – Nov 2015
Dedicated key holder and manager on duty when store manager was not available. Supervised and delegated tasks to baristas throughout an assigned shift.
Sales associate, Nordstrom; Costa Mesa, ca — Oct 2011 – Jan 2013
Assisted customers in finding clothing and accessories that coordinated with their own personal style. Managed all closing duties for the department including: register closings and end-of-the-day reconciliations. Designed displays to highlight current promotions.
Shift supervisor, Pei Wei Asian diner (subsidiary p.f. Chang’s)
Lake forest, ca – May 2008 – Oct 2011
Supervised both the front of the house and the back of the house staff. Effectively trained staff to focus on delivering individualized customer service. Reinforced quality persistence.
Arizona State University — B.A. Psychology Class of 2015
Multitasking – Problem Solving – Critical Thinking – Inventory Management – Adaptability Time Management – Staff Development – Microsoft Office – Mac OS – Windows
Wednesday Rivera (949) 613-3364 Sheila D. (209) 981-4410
Rocio Solis (949) 293-7457