Description
OHANY GARCIA
ohany.garcia@outlook.com | C: 973-336-6288 | 99 peck ave, Newark, New Jersey 07107
Authorized to work in the US for any employer
Passionate and enthusiastic aviation and technology student looking to further career in the aviation, technology field. Computer/ electronic savvy and an extremely fast learner. Experienced with a fast pace, high-pressure work environment. Very dependable and good with customer service and customer satisfaction. Outgoing and friendly and extremely efficient.
Skills
Proficiency in the use of Pioneer turntables (Serato & Rekorbox)
Turntable Artist
Computer & Technology
Fluent In English, Spanish Microsoft Office
Sales
Financing
Experience
• 01/2018 – Current American Eagle New York, NY
Leader On Duty (Sales)
• 12/2016 – 11/2017 American Airlines LGA, Laguardia Airport
NY
Supports the Store Leadership Team in coordinating and leading all staffing functions including sourcing candidates, application review and employment verification, coordinating the interview process and completing new hire paperwork in NEST.
Schedules associate onboarding activities and follows-up to see that they are complete (Pre-Onboarding Tasks).
Completes/Organizes and audits all employee files ensuring all necessary new hire paperwork is complete and accounted for.
Ensures flawless execution and administration of final pay and termination with reference to state- specific policy for all terminated associates.
Supports Sales Leadership Team scheduling monthly performance reviews and tracking completion compliance.
Customer Service Agent
Served customers in a courteous, efficient, friendly, and professional manner providing exemplary customer service.
Promotes and sells air travel to the traveling public.
Performs all aspects of airport customer service transactions including check-in, ticketing, gates, and baggage service.
Makes announcements on public address system to communicate to passengers. Interprets government rules and requirements for domestic and international travel. Meets and dispatches aircraft within established times.
Provides assistance to distressed passengers and customers.
• 02/2016 – 12/2016
Passenger Services Agent
Swissport JFK Jamaica, NY
01/2016 – 02/2016 Metro PCS
Brooklyn, NY
08/2015 – 12/2015 Target
Farmingdale, NY
09/2014 – 06/2015 Rocco’s Pizzeria Astoria, NY
01/2014 – 07/2014 Jamba Juice
Elizabeth, NJ
11/2013 – 03/2014 Hollister Co
Elizabeth, NJ
To provide all necessary and required passenger/customer services as contracted by the customer to include but not be limited to reservations, ticketing, baggage processing, terminal/gate check-in, jet way operation, greeting arriving passengers, handling of VIPs, provide special passenger assistance, handle customer complaints and other duties as assigned.
Sales/ Customer Service Representative
Sell electronic equipment to consumers.
Assist customers in finding what they need.
Help increase a store’s sales by providing information about products to customers.
Electronic Specialist
Sell electronic equipment to consumers.
Assist customers in finding what they need.
Help increase a store’s sales by providing information about products to customers. Activate/Describe phone and phone plans (At&t, T-mobile, Verizon, TracFone, Spring, Virgin Mobile).
Sell phone accessories.
Cashier
Answering multiple calls, receiving online/fax orders.
Responsible for accurately ringing on registers by processing all monetary transactions. Maintained an orderly appearance of register area and provided outstanding customer service duties.
Prepare kitchen for various inspections conducted by the cities health department.
Team Member
Responsible for delivering all functions of the regular Team Member at Jamba Juice.
Responsible for delivering Jamba’s BOOST Service Standards by being knowledgeable, efficient, and providing an energizing guest experience.
Ensured to deliver the ultimate customer service experience and impressions of the Jamba brand. Able to clearly and concisely communicate product knowledge and information to all customers.
Model/Sales Associate
Answering questions about products, services, and merchandise, organizing shelves, and ensuring customer satisfaction.
In charge of performing cashier duties during busy store hours.
Responsible of wearing clothing to showcase apparel and fashion accessories.
Education and Training
2014
Newark, NJ, USA
2018
East Elmhurst, NY , United States
• 2018
New York, NY
High School Diploma
Newark Tech Vocational & Technical School
Bachelor of Science in Aviation Management Vaughn College of Aeronautics and Technology
Music Producer in Student DJ & Producer The Class of 808 by ill Gates
Awards & Additional Skills
MEMBER OF ALPHA PHI DELTA FRATERNITY
DJ Performance for College activities, profit and non-profit organizations, and charity events. 10 Flight Hours (Heritage Academy of Aviation)
Languages
English Spanish
