Description
Phone: (386)450-0133
Email: malave.alejandro@gmail.com
Linkedin: Alejandro Malave
Professional Experience:
Senior Technician, SWAT, Stetson University, DeLand, FL August 2014 – May 2015
· Planned with Stetson Work-study Audio Technicians (SWAT) to ensure that all student-led organizations have access to complex audio/visual technology for successful programming.
· Collaboratively work with event organizers to determine which equipment will best fit their needs.
· Achieved professional composure during stressful, fast-paced and prolonged times of service in order to maintain and increase expected levels of customer service.
Purchasing Assistant, Servicios Intergrales SHA, Caracas, Venezuela Summer 2013
· Facilitated workload for purchasing director within a contractor/engineering company.
· Planned inventory and purchased equipment to be used in each job to keep the projects on schedule.
· Communicated with vendors so the Purchasing Director can negotiate the lowest price in the market.
Salesman, Tronic World, Caracas, Venezuela June 2010- August 2011
· Consulted customers with the knowledge of all products such as cell phones, cases and accessories, and effectively communicated all products features and benefits.
· Controlled cash register transactions and provided a superior level of customer service.
· Developed exceptional interpersonal skills demonstrated through building a returning customer base and explained complex software and technology problems to customers.
Education:
Bachelor of Business Administration May 2015
Stetson University, DeLand, FL
Major: Marketing
Minor: Management
Languages: Fluent in Spanish and English
Independent Study: Principled Negotiation Spring 2015
· Acquired knowledge on creating long-term working relationships while negotiating agreements.
· Delivered weekly reports and presentations about the learned content.
Knowledge in Microsoft Office 2010:
· Word
· Excel
· Powerpoint
Leadership Roles & Organizations:
Associate Member, Phi Sigma Kappa, Stetson University September 2011 – Present
Events Committee Member
Alumni Relations Committee Member
Recruitment Committee Member
Orientation Leader, WORLD International Learning August 2013 & 2014
· Mentored a group of incoming international students on transitioning to college and to life in the USA such as laws/rules/regulations, currency and culture.
· Coordinated arrival schedules between international airports and ensured students’ safe travel to campus.
· Provided information to large and small groups on college activities such as meal plans, course schedules and campus tours.
· Communicated effectively to students of diverse cultural backgrounds during their first days in the USA and provide support throughout the year.
Education
-
Stetson University
-
August 2011/ May 2015
Bachelor of Business Administration
Major: Marketing
Minor: Management
Experience
-
Stetson University
-
August 2014/ May 2015
Senior Technician
Stetson Work-study Audio Technician (SWAT):
· Planned with Stetson Work-study Audio Technicians (SWAT) to ensure that all student-led organizations have access to complex audio/visual technology for successful programming.
· Collaboratively work with event organizers to determine which equipment will best fit their needs.
· Achieved professional composure during stressful, fast-paced and prolonged times of service in order to maintain and increase expected levels of customer service.