Cincinnati, Ohio, 45213
Corporate communications specialist
Multifacted Commnication Specialist who undertakes work assignments, meets deadlines and delivers superior performance. Possesses quality knowledge in corporate communications and government relations. Applies strong project management and strategic planning to company operations. Notable success in developing frameworks and coordinating operations to assess operational effectiveness.
The Home Depot, Cincinnati, OH
Appliance Specialist, Aug 2017 – Present
Producing over $10,000 in weekly sales for all General Electric, Maytag, LG Electronics, Kitchen Aid and Samsung home appliance and accessories.
Communicating with new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
Overseeing all product features based on analyses of customers’ needs and on technical knowledge of product capabilities and limitations.
Coordinating all sales contracts for orders obtained, and submit orders for processing.
Collaborating with colleagues to exchange information, such as selling strategies or marketing information.
City of Cincinnati Government, Cincinnati, OH
CO-OP Student Intern, Aug 2016 – Apr 2017
Controlled account operations for Alexandria renew Enterprises and Lexington-Fayette Urban County Government waste water services.
Validated all property transfers of $30,000 or less from real-estate newspapers within local counties.
Designed project spreadsheets through Microsoft excel and other software programs.
Responsible for arranging monthly transfer reports from County Auditors and Clerk of Courts for over 10,000 accounts.
Compile information about new accounts, enter account information into computers, and file related forms or other documents.
Supported customer service representative’s request for payment and billing information for accounts.
Menards, Cincinnati, OH
Guest Service Representative, Nov 2013 – Aug 2014
Responsible for Tracking inventory by monitoring product shortages
Increased sales criteria with face-to face interaction. Communicated with customers regarding any questions or concerns about home repair products.
Within the first 6 months for the company, took on and managed multiple departments to increase sales criteria up to $10,000.
Participated in company home repair activities and demonstrated the importance of home repair accessories.
DSW Shoe Warehouse, Cincinnati, OH
Retail Sales Associate, Feb 2013 – Jul 2013
Built customer relationships with key knowledge of choosing shoe brands that reflected personal style.
Initiate sales campaigns and follow marketing plan guidelines in order to meet sales and production expectations.
Review operational records and reports to project sales and determine profitability.
Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
Education & Certifications
University of Cincinnati, Cincinnati, OH
Bachelor’s of Arts/Communications, Apr 2017
Recipient of the Ohio War Orphans Scholarship
Relevant Coursework: Public Relations Research, Business Communications, Media & Technology.
University of Cincinnati Blue Ash College, Cincinnati, OH
Associate of Arts/Humanities , May 2015
Relevant Coursework: Statistics, Creative Writing, Arts & Humanities.
The Christ Hospital, Cincinnati, Ohio —February 2017-April 2017 Volunteer Services, Oncology, Assistant.
Work with the staff to ensure that medical files are properly placed in their databases.
Assisted patients with day to day activities such as grooming, walking, and activities.
Managed a clean work environment, stocked medical utilities.
Utilized strong assessment skills to determine necessary patient care.
Project Management Skills
Proficiency in Microsoft Office (Access, Word, Powerpoint, Excel and Outlook)
Computer Application Skills (Onbase by Hyland: Content Software Management, Adobe creative suite Google Docs, Mac OS platform)
Customer Service Communications (Face-to-Face, Telecommunications,)
Data Entry Skills
Skillful Problem Solving
Written and Verbal Communication
- Business Communications
University of Cincinnati
Communications, Marketing, Business
Study of Business Communications, Marketing research & Development,