• Customer service
  • Inventory management
  • Microsoft applications proficiency
  • Advertising and marketing
  • Database management
  • Social media management

Work Experience

Retail Support Specialist, 07/2017 to 05/2018 Macy’s – Roseville, MN

  • Assist customers in all aspects of service fulfillment (i.e. BOPs), and have the ability to qualify customer needs, figure out what’s right for them, and then get them in touch with the right associate, MBA, or Personal Shopper.
  • Process merchandise to floor ready standards and assist the Merchandise Team Lead with the placement of merchandise on the sales floor
  • Place product to appeal to customer preference; Maintain high customer readiness standards by delivering a clean, neat, easy to shop store environment
  • Communicate issues to Manager and or Merchandise Team Lead
  • Assist the Support Team Lead in the movement of fixtures and merchandise for new product, season changes, and clearance sets
  • Assist in the inventory and markdown process
  • Participate in stockroom maintenance, organization, and housekeeping
  • Be sensitive to the store’s needs and flex into other non-selling areas as needed

Materials Management, 05/2016 to 05/2017 Minnesota State University Mankato – Mankato, MN

  • Relocate furniture, prepare rooms for construction, perform minor adjustments to furniture, unload and load furniture from trucks, assist with the custodial crew when needed, and other similar duties.
  • Fulfill maintenance requests, which are submitted daily by students and can include, but not limited to, furniture requests for student rooms and/or furniture requests for events in the Residence Halls

Administrative Intern, 01/2016 to 05/2016 Mankato Symphony Orchestra – Mankato, MN

  • Budgeting and financial record keeping
  • Market events through posters, Facebook and Press release
  • Maintain regular communication with patrons through e-newsletters
  • Maintain sponsor information in customer database
  • Update web content on organization website and upload new content
  • Plan and execute performances and special events
  • Office work as required (mailing tickets, invoicing customers, etc.)

Bachelor of Science: Business Management, 05/2017 Minnesota State University Mankato – Mankato, MN

  • Graduated cum laude
  • Minored in Music

Master of Science: Information Technology Management, Expected in 04/2020 Saint Mary’s University of Minnesota – Minneapolis, MN