Description

Ricky Rush

Rickyrush3@gmail.com

Nashville, TN 37208 | (615) 299-6669

EDUCATION
Hampton University, James T. George School of Business – Cumulative GPA: 3.6
Major: Bachelor of Science, Marketing
Honors/Awards: Mother Elnora Johnson Robinson Visionary Award, Deans List
Scholarships: Hampton University Merit Scholarship, Bishop Joseph Walker and Stephanie Walker Scholarship Relevant Coursework: Managerial Accounting, Principles of Marketing, Business Finance, Consumer Behavior
Hampton, VA May 2021
EXPERIENCE
Chef Rush LLC – Public Relations Intern; Washington, DC June 2019 – August 2019

• Spearheaded a social media marketing plan resulting in a 30% user activity and engagement across all social media platforms • Acquired over 500 digital assets for the use of mass media production specifically targeted to clients’ interest
• Acted as a main source of communication between clients and CEO to address and eliminate communication gaps
• Design effective product placement to optimize overall brand appearance at events and showings to improve brand image

The Home Depot – Service Desk Associate; Nashville, TN September 2016 – October 2019 • Aided in 200+ customer concerns to reduce daily store problems and achieved a customer satisfaction survey score of 91/100
• Accelerated store credit plan by acquiring 40 new customer credit accounts through following the store internal marketing plan
• Processed 300 online monthly orders and online purchases using Customer Relations Management Software (CRM)

• Cold-called 10 customers daily regarding in-store purchases and in-store shopping experience to improve customer retention rate

LEADERSHIP & PROFESSIONAL DEVELOPMENT
SEO Career – SEO EDGE Fellow; New York, NY August 2018 – Present

• Complete industry-specific training to focus on developing interview skills, technical skills, and business fundamentals
• Receive individualized coaching and instruction to achieve professional developmental goals
• Explore the different career paths via webinars, events, exposure to industry professionals, and professional/peer networking

The Greer Dawson Wilson Student Leadership Program – Marketing Chair; Hampton, VA August 2018 – Present • Coordinate the collection of $1,000+ worth of ticket sales for campus annual events through collaboration with administration

• Orchestrate a team of 7 marketing members to develop a social media marketing plan for over 300 media posts within a semester
• Maximize the amount of collaboration with 10 committees through facilitating monthly meetings to encourage open communication • Revamp multiple social media platforms to tailor various posts that effectively promote various entertainment shows and events

Men’s Caucus – Member; Hampton, VA August 2018 – Present • Revitalize the importance of professional development to freshman males through mentorship, programs, and guidance
• Implement an annual donation drive to help survivors while bringing awareness of climate change and natural disasters
• Create “The Professional Closet” for on campus students in order to prepare them for internships, career fairs, and interviews

Student Union Board – Chair; Hampton, VA August 2017 – Present • Planned a university wide community service initiative to involve 100 organizations to improve the campus environment
• Devised a $950 yearly budget plan for organizational events, members, and supplies to the Student Activities Financial Advisor
• Develop an open forum to educate current members on the importance of gender equality by analyzing Title IX data of 500 students

Student Support Services – Mentor; Hampton, VA August 2017 – Present • Serve as a liaison between administration and students to channelize concerns and complaints to improve campus life
• Tutor math curriculum to 5 first generation college students at Hampton University, improving their test rate to an average of 89% • Guide 4 freshman students with their matriculation through college by hosting academic and social events throughout the semester

Other Affiliations: American Marketing Association, Freddye T. Davis Honors College, Business Bigs

OTHER SKILLS & INTERESTS

Skills: Microsoft Office, Final Cut Pro, Adobe Photoshop
Interests: Cooking, Social Media Marketing, Graphic Design, Event Planning, Video Directing