Description

Education and Certifications

Shipley Certified (Shipley Associates)                                                                                                            February 2015

George Mason University (Fairfax, VA)                                                                                                                 May 2013

Bachelor of Arts in Global Affairs with a concentration in Global Governance, GPA: 3.6

§   Study Abroad at Fribourg Switzerland in 2013 to study and visit International Organizations

Northern Virginia Community College, Associates Degree in Business Management                                   December 2010

Experience

Phacil Inc. (Capture Manager, Senior Writing Associate, Charity Event Coordinator)                         Feb 2014-Present

§   Promoted to Capture Manager while resuming role as a Senior Writer to support the new writing team. For 6 months completed both tasks and worked under two different supervisors and teams.

§   Conducts in-depth market and technical research and outreach to identify business development opportunities and mature organizational understanding of customers, their needs, and strategies to resolve their most complicated problems.

§   Develops long-term, meaningful, and mutually beneficial customer and partner relationships that create win-win scenarios through staffing efficiencies, process improvement and strategic teaming.

§   Develops business-winning strategies that drive effective, efficient IT Service and Project Management.

§   Manages proposal and marketing messaging through the development of win strategies and targeted customer-focused benefits.

§   Develops customer-tailored proposal and marketing material based on specific customer needs and opportunity approaches.

§   Perform quality control and compliance on multiple live proposal projects to ensure accurate, value-adding messaging.

§   Participates in proposal activities and interacts with Subject Matter Experts, Solution Engineers, Writers, and Recruiters.

§   Independently and collaboratively determines and develops approach to solutions for services and projects.

§   Writes and edits content for multiple capture documents, teaming agreements, and proposal documents.

§   Builds strong partnerships and successful cross-department relationships as well as engaging with valued vendor partners.

§   Develops comprehensive proposal material (outlines, narrative, graphic and marketing content), performed quality control, and managed compliance for federal proposals in high volume, deadline-driven environment.

§   Promoted to Senior Writing Associate within 9 months and assumed greater leadership role to include coaching new writers.

§   Ensures the timely completion of 4 – 5 live and time sensitive projects by organizing meetings, promoting discussion on crafting a unified voice, and supporting the development of all individual sections.

§   Combines input from multiple Writers into a single document for executive and director reviews and submissions.

§   Reviews sections written by other Writers to edit their content and provide ad hoc training to enhance their writing skillsets.

§   Builds and distributes document skeletons, outlines, research material, and process templates to ensure quality.

§   Works on multiple high quality and large writing projects simultaneously while adhering to strict deadlines.

§   As Charity Event Coordinator, responsible for identifying, planning, and organizing companywide charity events once a month. Organized 7 Events with over 25 participants, raising over a total of 10,000 dollars in funds and donations. Events include: Children’s Hospital Toy Drive, Washington Humane Society grant writing workshop support, Gardening for Elementary schools, Food Drive for Homeless Shelters, and other team building activities to support community.

What Do I Wear (Fashion Editing Intern)                                                                               October 2013-December 2013

§   Researching, writing, and editing, and publishing fashion 1-3 articles weekly upon approval of editor in chief.

Red Robin Gourmet Burgers (Server/Trainer/Book-keeper)                                                       May 2008-February 2014

n   Provided customer service, while multi-tasking, remaining professional, and efficient in a high-pace environment. Lead a team of 6 -16 servers on each shift to meet sales goals and assisted the management team in carrying out company goals and visions.

n   Promoted to Trainer to assist in the opening of new restaurants by demonstrating exemplary company standards to new team-members. Responsible for all administrative paperwork and tasks related to new hires.

Laser Nation (Party Coordinator, Tech Manager)         August 2004-February 2008
n   As Tech Manager, tested, repaired, and maintained gaming equipment. Compiled inventory list and placed orders for shipment. Communicated with the management team weekly to improve the Department.

n   As lead party coordinator, organized, booked, and planned parties in the facility, organized a schedule for staff members, handled transactions with in the company, interacted with clients on the phone and on-site, attended weekly management meetings to prepare for the coming week, and managed a team of staff members during busy shifts to ensure customer satisfaction and schedule adherence.

Activities

§   Volunteer at Washington Humane Society (Dog foster, Charity Event Support, Event Organizer)