Description

Vishal Gandhi

Huntsville, Alabama

Mobile: 917-428-4064

usmcvishal@yahoo.com

 

 

Summary

Network Engineer looking to relocate for career advancement and growth. Acquired valuable experience in troubleshooting, installation, configuration, and maintenance for various networks, servers, and desktop operations (hardware and software). Served 6 years in the U.S. Marine Corps as a Radio Operator providing Satellite Telecommunications.

 

Certifications

Cisco CCNP Switch – August 2013 to August 2016

Cisco CCNA – September 2011 to September 2014

CompTIA Security+ July 2011 to July 2014

CompTIA Network+ July 2011 to July 2014

CompTIA A+

 

Education

Columbia College – Redstone Arsenal, AL – 2012 – 2014

Bachelors of Science, Business Administration

 

New York Business Institute – New York, NY – July – September 2011

Cisco Certified Network Associate (CCNA) Course

CompTIA Network+ Course

 

Queensborough Community College – Bayside, New York – June 2011

The City University of New York, Associates, Computer Information Systems

 

Marine Corps Communications-Electronics School – 29 Palms, California – June 2005

Military Occupational Specialty, Digital Communications

 

Security clearance

                DoD Secret – Active

Languages

Fluent in: Hindi, Gujarati, Punjabi, and Urdu.

 

Experience

Enterprise Network Engineer at Northrop Grumman Corporation

April 2012 – Present

·       Contractor to the Missile Defense Agency as an Enterprise Network Design Engineer.

·       Duties include implementation support, pre-implementation testing, and service transition of IT systems primarily consisting of Cisco and Microsoft Windows based LAN/MAN/WAN environments throughout a geographically diverse enterprise.

·       Create and review classified and unclassified network deployment documentation packages: detailed design implementation plans, test plans for implementation readiness, concept of operations, and turnover documentation.

·       Ensure documentation, network physical and logical diagrams meet the DoDAF Architecture Framework requirement.

·       After the change management review and approval, implement the design plan.

·       Configure Cisco routers, switches and type I encryption devices (TACLANE KG-175 network encryptors) to meet enterprise standards before deployment.

·       Develop, implement, and test detailed design implementation plans for the networking of various systems and technologies, such as HP C7000 Chassis, HP Blade Systems, HP Virtual Connect FLEX-10 10GB Ethernet Modules, Cisco 3020s.

·       Support proposal work for network requirements to Project Management.

·       Work with Information Assurance to meet DIACAP Standards for all MDA sites.

·       Brief and present network designs to the Government – Engineering Advisory Board.

 

Network Engineer at Aereo

October 2011 – April 2012

·       Responsible for Datacenter Network Operations.

·       Assisted in Network Design & Architecture

·       Racked and Configured Cisco ASA5500, Cisco Catalyst 2960S Switch, FortiGate 300C, FortiGate 3140B,

·       IBM BNT G8124, G8052, G8264 Switches.

·       Configured Access Ports for Servers and Trunk Links for Switches back to Core Switch.

·       Created VLANs to isolate the Production, Staging, and Office networks.

·       Documented Network & Server Configurations.

·       Created and Managed VPN accounts for users.

·       Implemented Rack layout & Physical Security layout.

·       Deployed CentOS 6 on Servers, configured hostname, and static IP to add to production VLAN.

·       Assembled APC Server Racks, organized and labeled Fiber and CAT6 cables.

·       Researched Vendors for IP Security Camera Systems and Key Card Access.

 

Help Desk at MLB.com (Part Time)

November 2011 – March 2012

·       Help desk and desktop support for end-users

·       Supported email, phone, PC/Mac hardware & software related issues.

·       Symantec Ghost to re-image PCs.

·       Data backups/restorations.

 

Network / Systems Administrator at McGraw Communications

May 2010 – October 2011

•        Daily maintenance of network devices & servers.

•        Responsible for providing staff with resolution of technology issues with the network, PCs, and Mobile Devices.

•        Installed, Setup, and Configured VMware ESX 4.0 and upgraded to ESX 4.1.

•        Assisted the Senior Admin in Upgrading, Migrating, and Converting the physical Exchange 2003 server to an Exchange 2010 VM server.

•        Create and Administrator Active Directory accounts for employees in Exchange server.

•        Update workstations for Group Policy changes.

•        Responsible for archiving all FTP data from the file server to SAN.

•        Used DFS Replication Service to move network shares from old file server to new file server.

•        Responsible for providing Blackberry, Apples devices, Windows Mobile 5.0 & 6.0, Android, Palm and Racked Avaya phone system server.

•        Created Rules on the SonicWALL to allow & block ports & traffic.

 

Satellite Telecommunications at United States Marine Corps Reserves

August 2004 – August 2010

• Multi-Channel Radio Equipment Operator

• Served in Operation Iraqi Freedom.

• Obtained an Active Secret Security Clearance.

• Promoted to the Rank of Corporal (E-4, Non-commissioned officer)

• Installed, operated, and maintained a Digital Communications System.

• Responsible for the encryption of data transmissions using government security software.

• Performed microwave system troubleshooting and preventative maintenance tasks.

• Ensured proper impedance connections between electronic equipment.

• Repaired and spliced electrical wiring and cabling.

• Programmed radio frequencies and channels, transmitted and received radio messages.

 

Network / Systems Administrator at TuneSat, LLC

August 2009 – May 2010

• Daily maintenance of network devices & servers.

• Responsible for providing staff with resolution of technology issues with the network, PCs & Macs.

• Supported ACT! Contact & Customer Manager Software for users.

• Installed, Setup, and configured VMware ESX & ESXi 4.0.

• Created VMs for production & development use.

• Setup, configured, and installed a Peplink Load Balancing Router.

• Setup, installed, and configured SharePoint 3.0 on Windows 2008.

• Configured several SmartStor NAS Devices as a mass storage solution.

• Researched & tested out alternative in-house mail server solutions such as Kerio and Zimbra  Collaboration Suite 6.0.

• Setup Zenoss Network Monitoring for remote servers.

• Setup and configured Karen’s Replicator as a backup solution for user data.

• Installed and configured Webmin on Linux servers to manage services through a web interface.

• Assisted the Senior Admin in setting up and creating a Linux DNS & DHCP server.

• Setup Windows VMs for Mac users.

 

Junior Network / Systems Administrator at Business Dynamics Limited

December 2008 – August 2009

•        Daily maintenance of network devices & servers.

•        Responsible for providing staff with resolution of technology issues with the network, computers, software, printers and other devices.

•        Setup, installed, and configured Sharepoint 3.0 on Windows 2008 Server R2 Beta.

•        Setup and configured Distributed File System for file replication

•        Setup and configured Windows Deployment Service to image Dell Optiplex 320 images for end users.

•        Upgraded workstations from Office 2003 to Office 2007.

•        Created Office 2007 training documentation & tutor classes for company users.

•        Maintained 2 backup tape drives.

•        Managed a project that involved a web conference solution for the company users and clients.

•        Changed toner on Dell printers, HP printers and Brother Fax machines.

•        Configured and setup a Buffalo wireless router for office wireless connectivity.

•        Created a standard company email signature template.

•        Assisted in the project of hiring .NET developers.

•        Created user accounts for new employees.

•        Troubleshot content filtering issues in IE

•        Created printer scripts for 5 printers

 

 

Network Technician / Desktop Support / Help Desk at Network Outsource

January 2008 – November 2008

•        Provided helpdesk and desktop support for end-users utilizing Microsoft CRM to log all issues and steps taken to resolve the issue.

•        Assisted long distance users via remote access using VNC, Symantec PCAnywhere, LogMeIn, and Remote Desktop Connection.

•        Troubleshot software and hardware related issues such as corrupt operating systems, faulty hard drives, and cracked LCD screens on laptops.

•        Setup, configured, and installed Windows Server 2003-2008 on rack mount servers.

•        Setup and configured iMacs and MacBooks.

•        Configured and installed firewalls, routers, switches, and wireless access points.

•        Add/removed users, set security permissions, created home drives, configured logon scripts, and reset passwords in Active Directory.

•        Created e-mail accounts for new users, mailboxes for existing users, & distribution groups in Exchange.

•        Configured DHCP in Windows Server Environment to set the IP address leases, scopes, and reservations for workstations and network printers.

•        Symantec Server/Client Antivirus deployment to all workstations and servers.

•        Setup and configured NBX & PBX 3Com VoIP phone systems.

•        Used Windows Deployment Services to capture, create, and deploy images on PC’s.

•        Managed system backups through SATA backup enclosures, tape drives, shadow copy, and off-site remote backups.

•        Maintained monthly maintenances ensuring client servers and networks are running properly.

•        Contacted Dell and HP to check existing warranty status for servers, desktops, laptops, and printers.

•        Configured and supported PDA devices such as Palm Pilots, Blackberry devices, and the iPhone.

 

Technical Support at Cablevision

October 2006 – January 2008

•        Guiding customers through troubleshooting procedures to identify and resolve technical problems with the Optimum Online and Optimum Voice services.

•        Troubleshot connection problems based on hardware, software, and network issues.

•        Primary call types were configuring and troubleshooting various TCP/IP related network issues, handling modem and wireless connectivity issues, IP addresses for Windows and Mac, DHCP server issues, e-mail server issues, and other IT support.

•        Responsible for educating customers on the cable modem, RF signal, VOIP technology, speeds, and compatibility.

•        Use of many server programs such as Remedy Trouble Ticketing to document customer issues and resolutions, Citrix Presentation Server and VNC to configure and troubleshoot e-mail clients, Antivirus programs, firewalls, etc.

•        Exceeded all departmental guidelines for quality of service and technical performance every month.