Description
WESLEY H CHAI
(719) 337-7897 | wesley-chai@uiowa.edu |
Education
University of Iowa, Iowa City, IA
Class of 2018
English Literature, Creative Writing; Entrepreneurial Management Certificate
Dean’s List; 3.5 cumulative GPA
Work Experience
KoreAsian Media, Remote August 2018- Present
Writer
· Write and publish compelling content, covering Asian-Americans in entertainment.
· Write e-mail copy, market to prospective readers.
· Reported directly to Editor, Editor-in-Chief
· Completed assignments: book review of Vanessa Hua’s novel River of Stars, Unforgettable Award honoree biographies, interview with filmmaker Glenn Morey
Enterprise Rent-A-Car, Seattle, WA June 2018- Present
Sales and Management Trainee
· Use effective communication skills to creatively problem-solve and ensure customer satisfaction.
· Market,
· Customer service multi-tasking: manage simultaneous combinations of telephone calls, in-person inquiries
· Highest sales within the West Seattle branch during the month of August
· Most emailed customer service shout-outs in two consecutive months (September, October) for the SeaTac Airport location.
Banana Republic, Colorado Springs, CO July 2015- Jan 2016
Sales Associate
· Maintained excellent customer service skills in fast-paced retail environment.
· Went above and beyond to maintain a highly organized workplace, with product on the sales floor and in back-room inventory.
· Communicated an excellent eye for style with individualized customer consultations.
· Frequent weekly leader in amount of Banana Cards opened.
Target, Colorado Springs, CO Nov 2014- Aug 2015
Sales Floor Associate/Cashier
· Maintained excellent customer service skills in fast-paced retail environment.
· Frequently led the store in number of Red Cards opened.
Extracurricular Involvement
Brandyou Fashion Channel, Iowa City, IA Feb 2017- Present
Media Columnist
· Create relevant content integrating multiple artistic mediums for social media posts
§ Writing captions, taking/editing photos
UCCS Wrestling Club, Colorado Springs, CO Jan 2015- Dec 2016
Vice President, President
· Branded/marketed the program, coached and coordinated joint practices with grappling gyms, organized and ran team practices, recruited new athletes
Skills
- communication
- customer service
- development
- interpersonal
- management
- marketing
- Rapport-Building
- sales
- speaking
- writing
Education
-
University of Iowa
-
Aug 2013- May 2018
B.A. in English Literature, Creative Writing. Certificate in Entrepreneurial Management
Had the experience to work extensively with prominent names in poetry, fiction/film criticism, and creative nonfiction.
Experience
-
Enterprise Rent-A-Car
-
June 2018- Present
Sales and Management Trainee
Current employer- do not call.
• Use effective communication skills to creatively problem-solve and ensure customer satisfaction.
• Market,
• Customer service multi-tasking: manage simultaneous combinations of telephone calls, in-person inquiries
• Highest sales within the West Seattle branch during the month of August
• Most emailed customer service shout-outs in two consecutive months (September, October) for the SeaTac Airport location. -
Kore Asian Media
-
August 2018- Present
Writer
• Write compelling content, covering Asian-Americans in entertainment.
• Write e-mail copy, market to prospective readers.
• Reported directly to Editor, Editor-in-Chief
• Completed assignments: book review of Vanessa Hua’s novel River of Stars, Unforgettable Award honoree biographies, interview with filmmaker Glenn Morey