Description

WESLEY H CHAI

 

(719) 337-7897 | wesley-chai@uiowa.edu |

Education

 

 

University of Iowa, Iowa City, IA
Class of 2018
English Literature, Creative Writing; Entrepreneurial Management Certificate

Dean’s List; 3.5 cumulative GPA

Work Experience

 

KoreAsian Media,  Remote                                                                                                                 August 2018- Present

Writer

·       Write and publish compelling content, covering Asian-Americans in entertainment.

·       Write e-mail copy, market to prospective readers.

·       Reported directly to Editor, Editor-in-Chief

·       Completed assignments: book review of Vanessa Hua’s novel River of Stars, Unforgettable Award honoree biographies, interview with filmmaker Glenn Morey

 

Enterprise Rent-A-Car, Seattle, WA                                                                                                       June 2018- Present

Sales and Management Trainee

·       Use effective communication skills to creatively problem-solve and ensure customer satisfaction.

·       Market,

·       Customer service multi-tasking: manage simultaneous combinations of telephone calls, in-person inquiries

·       Highest sales within the West Seattle branch during the month of August

·       Most emailed customer service shout-outs in two consecutive months (September, October) for the SeaTac Airport location.

 

Banana Republic, Colorado Springs, CO                                                                                    July 2015- Jan 2016

Sales Associate

·       Maintained excellent customer service skills in fast-paced retail environment.

·       Went above and beyond to maintain a highly organized workplace, with product on the sales floor and in back-room inventory.

·       Communicated an excellent eye for style with individualized customer consultations.

·       Frequent weekly leader in amount of Banana Cards opened.

 

Target, Colorado Springs, CO                                                                                                                Nov 2014- Aug 2015

Sales Floor Associate/Cashier

·       Maintained excellent customer service skills in fast-paced retail environment.

·       Frequently led the store in number of Red Cards opened.

 

 

Extracurricular Involvement

 

Brandyou Fashion Channel, Iowa City, IA                                                                                                Feb 2017- Present

 

Media Columnist

 

·       Create relevant content integrating multiple artistic mediums for social media posts

§  Writing captions, taking/editing photos

 

 

UCCS Wrestling Club, Colorado Springs, CO                                                                            Jan 2015- Dec 2016

 

Vice President, President

 

·       Branded/marketed the program, coached and coordinated joint practices with grappling gyms, organized and ran team practices, recruited new athletes

Skills

  • communication
  • customer service
  • development
  • interpersonal
  • management
  • marketing
  • Rapport-Building
  • sales
  • speaking
  • writing

Education

University of Iowa

Aug 2013- May 2018 B.A. in English Literature, Creative Writing. Certificate in Entrepreneurial Management

Had the experience to work extensively with prominent names in poetry, fiction/film criticism, and creative nonfiction.

Experience

Enterprise Rent-A-Car

June 2018- Present Sales and Management Trainee

Current employer- do not call.
• Use effective communication skills to creatively problem-solve and ensure customer satisfaction.
• Market,
• Customer service multi-tasking: manage simultaneous combinations of telephone calls, in-person inquiries
• Highest sales within the West Seattle branch during the month of August
• Most emailed customer service shout-outs in two consecutive months (September, October) for the SeaTac Airport location.

Kore Asian Media

August 2018- Present Writer

• Write compelling content, covering Asian-Americans in entertainment.
• Write e-mail copy, market to prospective readers.
• Reported directly to Editor, Editor-in-Chief
• Completed assignments: book review of Vanessa Hua’s novel River of Stars, Unforgettable Award honoree biographies, interview with filmmaker Glenn Morey