Description

JOSEPH F. IOIA
3182 Stirling Rd, Unit C7, Hollywood, FL 33021

352-328-1506 • josephfioia@gmail.com

 
 

SUMMARY

 

Highly motivated, results oriented sales professional with extensive experience in business development, and operations management. Highly adept at growing sales, increasing deal size, developing pipeline, opening new geographies and managing through periods of change. Outstanding record of achievement in operations, business development, continuous quality improvement, customer service and personnel management.

 

• Business and Community Development
• Recruiting / Talent Development
• Cold Calling / Pipeline Development
• Training and Education
• Project Management
• P&L Management
• Forecasting
• Customer Service and Retention
 

PROFESSIONAL EXPERIENCE

 

Transition Whale, LLC – Davie, FL                                                                              Feb 2014 – Current

Senior Director of Business Development

·      Developed and implemented nationwide marketing campaigns that resulted in successful lead generation

·      Writing and negotiating contracts involved with dental practice acquisitions

 

Ameriprise Financial – Aventura, FL                                                                         Aug 2013 – Dec 2013

Executive Associate

·      Selected to participate in the Targeted Career Changer program

·      Attended networking events and generated potential leads

·      Organized and scheduled meetings, events, and seminars for lead advisors

 

DentalFix RX, LLC. – Davie, FL                                                                               Feb 2010 – Aug 2013

Director of Business Development

·      Developed and implemented nationwide marketing campaigns which resulted in quarterly revenue growth of 10%

·      Key contributor on cross functional team responsible for development of in house customer relationship management software

·      Exceeded quota by an average 25% over the last 8 quarters

 

Director of Operations

·      Responsible for the Training and Development of 14 new franchises

·      Developed internal metrics to track customer satisfaction

·      Assisted in creation of a customer retention strategy which increased customer retention to 98%

 

 

FROOTS Franchising Companies, Inc. – Davie, FL                                                    Jan 2004 – Dec 2009

Operations Manager

·      Coordinated the opening of 44 new franchises

·      Developed and implemented the grass roots marketing and sales strategies for the company

·      Designed, developed, and implemented a comprehensive training program for new franchises

·      Established collaborative relationship with local area businesses and civic organizations

 

EDUCATION

 

University of North Carolina Greensboro

Bachelor of Science in Business Administration; Small Business Entrepreneurship and Marketing